Strategic CSM - SaaS Growth & Retention

Strategic CSM - SaaS Growth & Retention

Full-Time 50000 - 65000 Β£ / year (est.) No working from home possible
Board Intelligence Limited

At a Glance

  • Tasks: Manage client relationships and drive platform adoption for mid-market clients.
  • Company: Board Intelligence Limited, a tech and advisory firm focused on growth.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
  • Other info: Join a dynamic team dedicated to innovation and client satisfaction.
  • Why this job: Make a real impact by helping clients succeed and grow with our platform.
  • Qualifications: Experience in customer success and strong relationship-building skills.

The predicted salary is between 50000 - 65000 Β£ per year.

Board Intelligence Limited, a technology and advisory firm, seeks a Customer Success Manager to oversee a portfolio of mid-market clients and drive adoption and measurable value from the platform. You will influence senior stakeholders, own renewals, and partner with Sales to identify expansion opportunities across multiple accounts.

The role emphasizes relationship-building, data-driven risk management, and delivering exceptional customer outcomes to support retention and growth.

Strategic CSM - SaaS Growth & Retention employer: Board Intelligence Limited

Board Intelligence Limited is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the rapidly evolving field of AI. Employees benefit from a comprehensive pension scheme, performance bonuses, and health coverage, alongside ample opportunities for professional growth within a supportive environment. Located in a vibrant area, the company encourages a balance between work and personal life, making it an ideal place for those seeking meaningful and rewarding employment.

Board Intelligence Limited

Contact Details:

Board Intelligence Limited Recruitment Team

We think you need these skills to ace Strategic CSM - SaaS Growth & Retention

Customer Success Management
Relationship-Building
Data-Driven Risk Management
Stakeholder Influence
Renewal Management
Sales Collaboration
Account Expansion