EA and Office Manager in London

EA and Office Manager in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the CEO and manage office operations while creating a welcoming environment.
  • Company: Join a tech and advisory firm transforming board effectiveness globally.
  • Benefits: Enjoy 26 days holiday, health cover, gym discounts, and a performance bonus.
  • Why this job: Be the face of the office and support senior leaders in a dynamic environment.
  • Qualifications: Strong organisational skills and confidence engaging with senior stakeholders required.
  • Other info: Great growth opportunities in a supportive and innovative workplace.

The predicted salary is between 36000 - 60000 £ per year.

Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI powered software tools, evaluation frameworks, and advisory services that distil over twenty years of boardroom experience, we help boards make smarter, faster decisions. We work with over 80,000 leaders and 3,000 organisations globally, including clients across the Fortune 500, FTSE 100, and OMX 30. In 2024, we received substantial backing from K1 Investment Management, the leading B2B enterprise SaaS investors. We are at the beginning of a significant growth phase and are looking for exceptional people to join us on this journey.

Our Mission

We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society.

Working closely and directly supporting our Chief Executive Officer, this role also involves office management and event support, to keep our London office running smoothly and help our leadership team work at their best. It involves liaising with high profile stakeholders and handling confidential information, so you'll need sound judgement, discretion, and a calm, professional approach.

Main Responsibilities

  • Executive Assistant (EA) to chief executive officer (CEO)
  • Manage the CEO's calendar: organise, track, prepare and provide briefings for all appointments.
  • Liaise with VIP external stakeholders and internal colleagues to optimise the CEO's time and availability.
  • Support the president, helping to manage appointments & communications.
  • Make seamless travel arrangements for the CEO and president, considering both business and personal commitments; ensure travel schedules align with priorities.
  • Help manage the CEO's communications: monitor the inbox, draft emails, and liaise with key contacts both inside and outside the organisation.
  • Ensure the CEO and executive team receive timely, accurate, and well-organised information, including formatting materials for internal and external communications.
  • Support other senior members of the leadership team as required.
  • Office Management
    • Create a welcoming environment at the front desk so everyone feels at ease.
    • Make a memorable impression on external guests by showcasing our open culture, anticipating and preparing for guests including preparing meeting rooms, and organising lunches.
    • Take responsibility for company announcements.
    • Manage the office efficiently by implementing and operating effective systems, selecting and overseeing suppliers for consumables and services, managing the front desk, keeping the kitchen well-stocked and presentable, and liaising with service providers (coffee machine, maintenance, fruit delivery, cleaners).
    • Keep the office organised, clean, and tidy; stay on top of maintenance needs.
    • Work with employees to coordinate meeting room bookings so everyone's needs are met.
  • Event Support
    • Assist with planning and organising company and team events to foster collaboration and maintain our culture.
    • Organise or support business-wide social events.
    • Communicate company-wide about events and office happenings.
  • Continuous Improvement and Technology
    • Always look for more efficient and effective ways to do things, including using AI (artificial intelligence) and automation.
    • Use the usual Microsoft suite (Word, Outlook, Teams, etc.) and be proficient in PowerPoint and Excel.

    This role is ideal for someone early in their EA or office operations career who’s confident, personable, and highly organised. You’ll be the face of the office, supporting senior leaders and creating a smooth, welcoming experience for colleagues and guests.

    Essential skills and experience

    • Strong professional presence and confidence engaging with senior stakeholders.
    • Proven ability to juggle multiple priorities at once, including diary management, inbox support, travel, and office coordination.
    • Calm, organised, and proactive under pressure, with strong attention to detail.
    • Discreet and trustworthy, comfortable handling sensitive and confidential information.
    • Enjoys being office based full time and keeping things running smoothly day to day.
    • Clear and professional written communication, including drafting emails and companywide updates.
    • Strong Microsoft Office skills (Outlook, Teams, Word, PowerPoint, Excel) and confidence learning new tools, including AI and automation.

    Desirable experience

    • Previous experience supporting a senior leader or leadership team.
    • Event support or client hosting, with a focus on guest experience and great service.

    Key personal attributes

    • Warm, outgoing, and naturally welcoming.
    • Takes ownership, anticipates needs, and gets ahead of problems.
    • Reliable and consistent, with high standards and good judgement.
    • Curious and improvement minded, always looking for better ways to work.

    We pride ourselves on our great working environment and package. Here’s some of what’s on offer:

    • Pension scheme
    • Personal performance bonus
    • 26 days holiday each calendar year
    • Bupa health & dental cover
    • Group life assurance
    • EAP
    • Cycle to work scheme
    • Competitive parental policies
    • Gym membership discounts

    EA and Office Manager in London employer: Board Intelligence Limited

    Board Intelligence is an exceptional employer that fosters a dynamic and inclusive work culture, where employees are empowered to contribute to meaningful projects that enhance board effectiveness globally. With a strong focus on professional growth, the company offers comprehensive benefits including a competitive pension scheme, health cover, and generous holiday allowances, all while being situated in the vibrant city of London, which provides ample opportunities for networking and personal development.
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    Contact Detail:

    Board Intelligence Limited Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land EA and Office Manager in London

    ✨Tip Number 1

    Network like a pro! Reach out to people in your industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.

    ✨Tip Number 2

    Prepare for interviews by researching the company and its culture. Understand their mission and values, and think about how your skills align with their goals. This will show you're genuinely interested and ready to contribute.

    ✨Tip Number 3

    Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.

    ✨Tip Number 4

    Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and keep you on their radar. Plus, it shows you're polite and professional—qualities they’ll appreciate!

    We think you need these skills to ace EA and Office Manager in London

    Calendar Management
    Stakeholder Engagement
    Travel Coordination
    Communication Skills
    Office Management
    Event Planning
    Attention to Detail
    Microsoft Office Suite (Word, Outlook, Teams, PowerPoint, Excel)
    Confidentiality and Discretion
    Proactive Problem Solving
    Organisational Skills
    Customer Service Orientation
    Adaptability to New Tools
    Professional Presence

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills match the EA and Office Manager role. We want to see how you can bring your unique flair to our team!

    Showcase Your Communication Skills: Since this role involves liaising with high-profile stakeholders, it's crucial to demonstrate your clear and professional written communication. Use examples in your application that showcase your ability to draft emails and updates effectively.

    Highlight Your Organisational Skills: We love a candidate who can juggle multiple priorities! Share specific instances where you've successfully managed calendars, travel arrangements, or office coordination to show us you're up for the challenge.

    Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Board Intelligence.

    How to prepare for a job interview at Board Intelligence Limited

    ✨Know Your Role Inside Out

    Before the interview, make sure you thoroughly understand the responsibilities of the EA and Office Manager position. Familiarise yourself with the company's mission and how this role supports it. This will help you articulate how your skills align with their needs.

    ✨Showcase Your Organisational Skills

    Be prepared to discuss specific examples of how you've managed multiple priorities in the past. Highlight your experience with diary management, travel arrangements, and office coordination. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

    ✨Demonstrate Discretion and Professionalism

    Since you'll be handling confidential information, it's crucial to convey your ability to maintain discretion. Share instances where you've successfully managed sensitive situations or information, showcasing your sound judgement and professionalism.

    ✨Engage with Enthusiasm

    As the face of the office, your personality matters! Be warm and personable during the interview. Show your enthusiasm for the role and the company culture. Remember, they’re looking for someone who can create a welcoming environment for both colleagues and guests.

    EA and Office Manager in London
    Board Intelligence Limited
    Location: London
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