At a Glance
- Tasks: Support in creating CAD drawings and technical documentation for exciting projects.
- Company: Join BOAL, a leading manufacturer of bespoke aluminium solutions.
- Benefits: Gain hands-on experience, mentorship, and a pathway to career progression.
- Other info: Enjoy a collaborative environment with opportunities for personal and professional growth.
- Why this job: Kickstart your career in engineering while making a real impact on customer projects.
- Qualifications: GCSEs in Maths, English, and Science at grade C/4 or above required.
The predicted salary is between 18000 - 25000 £ per year.
We are looking for a Technical Services Apprentice to support in delivering high-quality technical services by assisting the preparation of CAD drawings, design specifications and technical documentation for customer projects, plus contribute to internal and customer-facing projects & develop technical, design & communication skills.
About the Employer
BOAL is a manufacturing business specialising in aluminium extrusion products. The company supplies bespoke aluminium solutions to customers across a range of industries throughout the UK.
What You'll Do
- Support the assessment of incoming enquiry drawings for suitability under supervision, assisting with estimate drawings and basic calculations for quotation purposes.
- Learn how to draft fully dimensioned drawings for customer approvals within agreed timescales.
- Assist in confirming customer approvals and learn how to prepare packing specifications in line with customer requirements and factory capabilities.
- Observe and support engagement with customers and prospects via calls, online communication, and in-person meetings, contributing to a positive customer experience within the scope of the apprentice role.
- Work collaboratively with colleagues, especially those in customer-facing roles, to understand how the department supports wider business objectives and customer satisfaction.
- Contribute ideas during team discussions to support innovation and continuous improvement in customer projects and office processes, promoting a forward-thinking approach.
- Learn how to produce manufacturing, customer and inspection drawings using CAD software, ensuring files are stored correctly and updated under supervision.
- Support the ordering of new and repeat dies under guidance, following company procedures and advice.
- Provide basic CAD support for factory layouts, project planning, and capital projects as part of your learning and development.
- Represent the BOAL brand professionally, maintaining a positive and proactive attitude.
- Build strong working relationships with colleagues, customers, and suppliers through clear communication and teamwork.
- Attend and participate in team and company meetings, actively listening and contributing appropriately as confidence develops.
- Strive to deliver excellent service to internal and external stakeholders, supporting the department’s goal of exceeding customer expectations.
- Take initiative in your learning while working as a valued member of the team, seeking help when needed and contributing to team success.
The above is meant to describe the main responsibilities and is not necessarily an exhaustive list of duties. It does not preclude the need to carry out other specific tasks from time to time as may be required. All tasks must be carried out in compliance with the Company’s Health, Safety and Environmental Policies.
Training Outcome
The apprentice will become a core member of the team and will be mentored internally to ensure internal progression is made in line with succession planning.
Skills Required
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Number skills
- Analytical skills
- Logical
- Team working
Qualifications
Essential - GCSE - 5 subjects including Maths, English and Science - C/4 or above.
Course Information
Course: Engineering design technician (level 3)
Level: 3
Route: Engineering and manufacturing
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Monday to Thursday: 8.15am- 5.00pm and Friday: 8.30am- 3.00pm
Expected Duration: 4 Years
Training Provider: LOUGHBOROUGH COLLEGE
Technical Services Apprentice (Level 3 Design Technician) in Burton on the Wolds employer: BOAL Extrusion UK
At BOAL, we pride ourselves on being an excellent employer, offering a supportive and collaborative work environment where apprentices can thrive. Our commitment to employee growth is evident through our structured mentorship programme, ensuring that you develop essential technical and communication skills while contributing to innovative projects. Located in the heart of the UK, we provide a unique opportunity to work with bespoke aluminium solutions, fostering a culture of continuous improvement and customer satisfaction.
