At a Glance
- Tasks: Support healthcare teams to enhance care quality and compliance across multiple locations.
- Company: Join Exemplar Health Care, a leading provider for adults with complex needs in over 50 homes.
- Benefits: Enjoy perks like retail discounts, free DBS checks, and career development opportunities.
- Why this job: Make a real impact on service users' lives while working in a supportive and dynamic environment.
- Qualifications: Must be a registered nurse with strong communication and problem-solving skills.
- Other info: Flexible working hours and a £3,000 car allowance included.
The predicted salary is between 46000 - 65000 £ per year.
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Position: Operational Quality Improvement Manager
Location: Covering 9 Exemplar Health Care homes within the West and South Yorkshire region
Contract type: 40 hours per week, predominately Monday to Friday but must be flexible
Rate: £55,500 per annum + £3,000 car allowance
We are looking for a highly organised individual who thrives in a fast-paced environment to support our Operations team. Every health care system is built on a complex network of care processes and pathways. The overall objective for the Operational Quality Improvement Managers is to act in a proactive manner to support services to provide and improve the highest standards of care via a systematic, coordinated and coaching approach and for these standards to be sustained.
You will be responsible for supporting the Clinical Director to deliver the Exemplar Quality Strategy – these themes include:
- Clinical Excellence
- Sustainable outstanding quality
- Digital Transformation
- Responsiveness
- Service User Voice
About Exemplar Health Care
Exemplar Health Care is one of the country’s leading nursing care providers for adults living with complex needs. We have over 50 care homes across England that support adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities. As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.
About the role
As an Operational Quality Improvement Manager with Exemplar Health Care, you’ll:
- Work with the Operational team (Clinical Nurse Managers specifically) to offer support, coach and be action focused.
- Be a link nurse for the company on one of the following specialisms (this role will also include the updating of policies relating to those specialisms and ensuring paperwork used throughout the organisation is relevant and current):
- Nutrition and Hydration (including dysphagia and diabetes)
- Tissue Viability
- Continence
- End of life (to include verification of death)
- Quality Assurance (to include clinical stats management, RCA and follow up)
- Care plans and risk assessments
- Action plan compliance
About you
Above all, you’re someone who identifies with our values of fun, integrity, responsiveness, success and teamwork. You’ll also be:
- Registered nurse, ideally with a nursing degree.
- Evidence of further professional development in relation to care, management or quality.
- Ideally a coaching qualification, able to coach and motivate others.
- Strong background in action planning and Service User care focus.
- Excellent written and verbal communication skills.
- Pragmatic in approach with strong problem solving and analytical skills and ability to apply these in complex and challenging situations.
- Able to work collaboratively across the business.
- Able to travel to all locations of the business.
What we offer
We offer great rewards and perks including:
- excellent supervision, peer support, learning opportunities and career prospects
- retail and lifestyle discounts
- free DBS check
- electric car salary sacrifice scheme
- paid NMC membership
- paid access to the RCNi Learning platform
- 24/7 counselling and support
- Blue Light Card eligibility.
How to apply
Sound good? We’d love to hear from you.
Operational Quality Improvement Manager - South Yorkshire employer: Bo Asian Bistro
Contact Detail:
Bo Asian Bistro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Quality Improvement Manager - South Yorkshire
✨Tip Number 1
Familiarise yourself with Exemplar Health Care's values and mission. Understanding their commitment to quality care and teamwork will help you align your responses during interviews, showcasing how you embody these principles.
✨Tip Number 2
Network with current or former employees of Exemplar Health Care. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your skills in quality improvement and coaching. Being able to articulate these instances clearly will help you stand out as a candidate who can make an immediate impact.
✨Tip Number 4
Stay updated on the latest trends and regulations in healthcare quality improvement. Showing that you are knowledgeable about current best practices will reflect your commitment to excellence and your proactive approach to the role.
We think you need these skills to ace Operational Quality Improvement Manager - South Yorkshire
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Operational Quality Improvement Manager position. Make sure you understand the key responsibilities and required qualifications, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in quality improvement, coaching, and any relevant nursing qualifications. Use specific examples to demonstrate how your background aligns with the role's requirements.
Showcase Your Skills: Focus on your written and verbal communication skills, problem-solving abilities, and teamwork experience. Provide examples of how you've successfully collaborated with others in a healthcare setting to improve service quality.
Tailor Your Application: Customise your cover letter to reflect your understanding of Exemplar Health Care's values and mission. Mention how you can contribute to their goals, particularly in relation to clinical excellence and service user voice.
How to prepare for a job interview at Bo Asian Bistro
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the responsibilities and expectations of the Operational Quality Improvement Manager role. Familiarise yourself with Exemplar Health Care's values and how they align with your own experience in quality improvement and care management.
✨Prepare Examples of Your Experience
Be ready to discuss specific instances where you've successfully implemented quality improvement strategies or coached teams in a healthcare setting. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Showcase Your Communication Skills
As this role requires excellent written and verbal communication, practice articulating your thoughts clearly. Be prepared to demonstrate how you've communicated complex information to diverse audiences in previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's quality strategy and how the role contributes to it. This shows your genuine interest in the position and helps you assess if the company culture aligns with your values.