At a Glance
- Tasks: Lead client relationships and deliver high-quality service in a dynamic financial environment.
- Company: Join BNY, a global leader in financial services with a culture of innovation.
- Benefits: Competitive pay, flexible resources, generous leave, and a focus on wellbeing.
- Other info: Exciting career growth opportunities in a supportive and inclusive workplace.
- Why this job: Make a real impact in finance while working with cutting-edge technology and talented teams.
- Qualifications: Strong communication skills, financial acumen, and experience in performance and compliance.
The predicted salary is between 70000 - 90000 £ per year.
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
We’re seeking a future team member for the role of Vice President to join our Client Operations & Reporting team. This role is located in Manchester.
In this role, you’ll make an impact in the following ways:
- Strengthen institutional client relationships, ensure high‑quality delivery, and convert satisfaction into growth through proactive issue resolution and cross‑functional execution.
- Own end‑to‑end client engagement, partnering with Service and Commercial teams to strengthen relationships and drive retention and growth.
- Deepen executive‑level relationships with institutional investment offices and key BNY stakeholders to elevate client satisfaction and expand cross‑sell of BNY services.
- Serve as the primary point of contact for Global Risk Solutions (Performance & Compliance), resolving complex internal/external inquiries across performance measurement, asset allocation, attribution, risk, and investment analytics.
- Lead initiatives and projects independently; deliver high‑quality client service while orchestrating multi‑stakeholder work across sales, onboarding, migration, and conversion.
- Coordinate cross‑functionally to align investment data, operations, and technology; accelerate resolution of data‑quality and complex technical issues to safeguard client outcomes.
To be successful in this role, we’re seeking the following:
- Core competencies
- Executive communication: Exceptional written and verbal skills; adept at toggling between deep analytical detail and high‑level narratives tailored to client sophistication.
- Financial acumen: Strong grounding in industry concepts, performance, attribution, and investment/risk analytics; practical fluency with institutional investor use cases.
- Data and tooling: Advanced Excel and PowerPoint; working knowledge of SQL and visualization platforms; confident using query databases and analytical tools.
- Investment data expertise: Deep understanding of investment data workflows, vendor data sources, and interactions across managers, administrators, consultants, and service providers.
- Alternatives and derivatives: Familiar with alternative investments and advanced risk analysis; solid grasp of derivatives strategies and their impacts on performance, exposure, and risk reporting.
- Regulatory awareness: Exposure to regional/country regulatory reporting and how performance/risk data underpins those disclosures.
- Dutch Language & FTK Regulatory Expertise: Fluent in spoken and written Dutch, with good knowledge of the Dutch pension system and FTK (Financieel Toetsingskader) regulatory reporting requirements, enabling accurate interpretation of jurisdiction‑specific rules and effective engagement with Dutch pension stakeholders.
- Experience
- Extensive experience in relevant domains (Fund Accounting, Performance, Compliance), with a track record of delivering high‑quality analyses and client outcomes.
- Bachelor’s in Accounting, Economics, Finance, or Mathematics (or equivalent).
- Preferred: Master’s degree and professional certifications (e.g., CFA, CIPM, CAIA, FRM, ACCA, CIMA).
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Vice President, Client Reporting/Performance Manager employer: BNY
At BNY, we pride ourselves on fostering a culture of innovation and excellence, making us an exceptional employer for those seeking to thrive in the financial services sector. Located in Manchester, our team enjoys competitive compensation, comprehensive benefits, and ample opportunities for professional growth, all while contributing to transformative solutions that impact global finance. Join us to be part of a collaborative environment where your contributions are valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Vice President, Client Reporting/Performance Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at BNY on LinkedIn. Ask them about their experiences and any tips they might have for landing the Vice President role. Personal connections can give you insights that no job description can.
✨Tip Number 2
Prepare for the interview by diving deep into BNY's culture and values. Understand their approach to client relationships and how they leverage technology. This will help you tailor your responses and show that you're not just another candidate, but someone who truly gets what #LifeAtBNY is all about.
✨Tip Number 3
Practice your executive communication skills! Since this role requires exceptional verbal and written abilities, consider doing mock interviews with friends or mentors. Get comfortable toggling between detailed analytics and high-level narratives to impress your interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your commitment to being part of the BNY team. Let’s make sure your application stands out!
We think you need these skills to ace Vice President, Client Reporting/Performance Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Vice President role. Highlight your experience in client reporting and performance management, and don’t forget to mention any relevant financial acumen you have!
Showcase Your Communication Skills:Since this role requires exceptional written and verbal skills, use your application to demonstrate your ability to communicate complex ideas clearly. Keep it professional but let your personality shine through!
Highlight Relevant Experience:Focus on your extensive experience in Fund Accounting, Performance, or Compliance. Use specific examples to show how you've delivered high-quality analyses and client outcomes in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at BNY!
How to prepare for a job interview at BNY
✨Know Your Numbers
As a Vice President in Client Reporting, you'll need to demonstrate your financial acumen. Brush up on key metrics related to performance measurement and risk analytics. Be ready to discuss how you've used data to drive client satisfaction and growth in previous roles.
✨Master the Art of Communication
Exceptional communication skills are crucial for this role. Prepare to articulate complex ideas clearly and concisely. Practice explaining technical concepts in a way that resonates with both analytical and non-analytical audiences, showcasing your ability to toggle between detail and high-level narratives.
✨Showcase Your Problem-Solving Skills
This position requires proactive issue resolution. Think of specific examples where you've successfully navigated complex challenges in client engagement or data quality. Highlight your experience in leading cross-functional initiatives and how you ensured high-quality delivery.
✨Understand the Regulatory Landscape
Familiarise yourself with the Dutch pension system and FTK regulatory requirements, as these are essential for the role. Be prepared to discuss how your knowledge of regulations has influenced your approach to client reporting and compliance in past positions.
