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- Tasks: Lead a dynamic team in managing client accounts and resolving issues.
- Company: Join BNY, a global leader in financial services with a culture of innovation.
- Benefits: Enjoy competitive pay, flexible resources, and generous paid leave for personal moments.
- Why this job: Be part of a transformative team that shapes the future of finance.
- Qualifications: Associate degree or equivalent experience; management skills preferred.
- Other info: Great opportunities for professional growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: Manchester, UK (hybrid)
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what it’s all about. Join us and be part of something extraordinary.
Responsibilities- Supervise and manage the day‑to‑day operations of a small‑ to medium‑sized client processing support team handling all aspects of client accounts, including solicitation, inquiries, and problem resolution.
- Manage the daily transactional workflow within the team and align team resources accordingly to complete daily tasks.
- Serve as the first line supervisor for task assignment and issue resolution, acting as the team’s initial point of contact for escalated issues.
- Guide, motivate, and develop staff to maximize individual contributions, professional growth, and effective teamwork.
- Associate degree in a related discipline or equivalent combination of education and experience is required; Bachelor’s degree preferred.
- Experience of technical elements and management preferred.
- Experience in the securities or financial services industry is a plus.
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Senior Associate, Client Processing Team Lead employer: BNY
Contact Detail:
BNY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Associate, Client Processing Team Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services industry, especially those who work at BNY. A friendly chat can open doors and give you insider info about the company culture and the role.
✨Tip Number 2
Prepare for the interview by researching BNY’s recent projects and innovations. Show us that you’re not just interested in the job, but also in how you can contribute to their mission of redefining industries with cutting-edge technology.
✨Tip Number 3
Practice your leadership skills! Since the role involves managing a team, think of examples from your past experiences where you’ve successfully guided and motivated others. We want to see how you can bring out the best in your team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the BNY family and being part of something extraordinary.
We think you need these skills to ace Senior Associate, Client Processing Team Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Associate role. Highlight your management experience and any relevant achievements in client processing to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit for our team. Be genuine and let your personality come through.
Showcase Your Team Leadership Skills: Since this role involves supervising a team, be sure to mention any previous leadership experiences. Share examples of how you've motivated and developed staff in the past – we love to see that kind of initiative!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our amazing team!
How to prepare for a job interview at BNY
✨Know Your Stuff
Make sure you understand the role of a Senior Associate in the Client Processing Team. Brush up on your knowledge of payments investigations and the financial services industry. Familiarise yourself with BNY's culture and values, as this will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
Since this role involves supervising a team, be ready to discuss your management style. Prepare examples of how you've motivated and developed staff in the past. Highlight any experience you have in resolving issues and managing workflows effectively.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, especially around problem resolution and team dynamics. Think of scenarios from your previous roles where you successfully navigated challenges, and be ready to share those stories.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Inquire about the team’s current challenges or how success is measured in this position. It’s a great way to demonstrate your enthusiasm and strategic thinking.
