At a Glance
- Tasks: Train clients on innovative financial systems and create engaging multimedia training materials.
- Company: Join BNY, a leading global financial services company with a culture of innovation.
- Benefits: Competitive salary, growth opportunities, and a dynamic work environment.
- Other info: Exciting career growth and the chance to travel within the UK and internationally.
- Why this job: Make a real impact in finance while working with cutting-edge technology.
- Qualifications: Bachelor's degree or equivalent experience in Business, Finance, or related fields.
The predicted salary is between 80000 - 100000 £ per year.
We are seeking a future team member for the role of Vice President, Client Success to join our EMEA Wealth Client Enablement team. This role is located in London/Manchester.
In this role, you’ll make an impact in the following ways:
- Become proficient in BNY Pershing's systems (Nexus, Nexus Wealth, Nexus Investor) and deliver client training across live, virtual, and on-demand formats; assist in building and maintaining an e-learning catalogue.
- Develop, update, and maintain multimedia training materials and user guides aligned to system functions, screens, and associated processes/products.
- Support live and post-live client activities on site; partner with Sales and Relationship Managers to demo systems for prospective clients and run internal presentations for Pershing employees.
- Take a consultative approach with clients and prospects to optimise system adoption and usage, enabling successful onboarding and deeper penetration of Pershing services.
- Handle training administration (session scheduling, logistics, materials, tracking/reporting) and contribute to continuous improvement based on client feedback.
To be successful in this role, we’re seeking the following:
- Ideally a Bachelor’s degree in Business, Finance, Education/Instructional Design, Communications, or a related field; or equivalent practical experience.
- Several years total work experience, including prior systems-based training in Financial Services; solid knowledge of training theories and practices.
- Hands-on proficiency with technical systems; ability to quickly learn Pershing workflows and translate complex functions into clear, client-friendly training.
- Strong facilitation and presentation skills with excellent written language skills; confident communicator with a sales and consultative driven approach.
- Exceptional attention to detail and analytical mindset; comfortable supporting live/post-live activities and travelling within the UK and internationally as needed.
- Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and basic Teams; familiarity with Portfolio Management systems would be beneficial.
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognised as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
VP, Project Management in Manchester employer: BNY
At BNY, we pride ourselves on fostering a dynamic work culture that champions innovation and employee growth. Located in the vibrant cities of London and Manchester, our team members benefit from a collaborative environment that encourages continuous learning and development, alongside access to cutting-edge technology and resources. Join us to be part of a global leader in financial services, where your contributions will make a meaningful impact on clients and communities alike.
StudySmarter Expert Advice🤫
We think this is how you could land VP, Project Management in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at BNY Pershing on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by mastering the systems mentioned in the job description. Familiarise yourself with Nexus and other tools so you can speak confidently about how you'd use them in your role.
✨Tip Number 3
Show off your training skills! Create a mini-presentation or training module on a relevant topic and share it during your interview. This will demonstrate your ability to translate complex information into client-friendly content.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace VP, Project Management in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the VP, Project Management role. Highlight your training experience in financial services and any relevant systems you've worked with.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully trained clients or managed projects in the past.
Showcase Your Communication Skills:Since strong communication is key for this position, ensure your written application is clear, concise, and free of errors. This is your chance to demonstrate your excellent written language skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BNY
✨Know the Systems Inside Out
Before your interview, make sure you familiarise yourself with BNY Pershing's systems like Nexus and Nexus Wealth. Understanding how these systems work will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Training Skills
Prepare to discuss your experience in developing training materials and facilitating sessions. Bring examples of multimedia training you've created or delivered, and be ready to explain how you adapt your approach based on client feedback.
✨Demonstrate Your Consultative Approach
Think about how you can illustrate your consultative skills during the interview. Prepare scenarios where you've successfully engaged clients to optimise system usage, as this aligns perfectly with what they're looking for.
✨Be Ready for Live Scenarios
Since the role involves supporting live client activities, practice how you would handle a live demo or presentation. This could involve role-playing with a friend or colleague to build your confidence and refine your delivery.
