Vice President, Client Reporting/Performance Manager in Manchester

Vice President, Client Reporting/Performance Manager in Manchester

Manchester Full-Time 80000 - 100000 £ / year (est.) No working from home possible
BNY

At a Glance

  • Tasks: Strengthen client relationships and deliver high-quality service while leading cross-functional projects.
  • Company: Join a leading financial services firm with a commitment to diversity and inclusion.
  • Benefits: Competitive salary, professional development, and opportunities for career advancement.
  • Other info: Be part of a diverse team that values your unique perspective and contributions.
  • Why this job: Make a real impact by enhancing client satisfaction and driving growth in a dynamic environment.
  • Qualifications: Extensive experience in finance, strong analytical skills, and fluency in Dutch preferred.

The predicted salary is between 80000 - 100000 £ per year.

Location: Manchester.

Responsibilities:

  • Strengthen institutional client relationships, ensure high-quality delivery, and convert satisfaction into growth through proactive issue resolution and cross-functional execution.
  • Own end-to-end client engagement, partnering with Service and Commercial teams to strengthen relationships and drive retention and growth.
  • Deepen executive-level relationships with institutional investment offices and key BNY stakeholders to elevate client satisfaction and expand cross-sell of BNY services.
  • Serve as the primary point of contact for Global Risk Solutions (Performance & Compliance), resolving complex internal/external inquiries across performance measurement, asset allocation, attribution, risk, and investment analytics.
  • Lead initiatives and projects independently; deliver high-quality client service while orchestrating multi-stakeholder work across sales, onboarding, migration, and conversion.
  • Coordinate cross-functionally to align investment data, operations, and technology; accelerate resolution of data-quality and complex technical issues to safeguard client outcomes.

Core Competencies:

  • Executive communication: Exceptional written and verbal skills; adept at toggling between deep analytical detail and high-level narratives tailored to client sophistication.
  • Financial acumen: Strong grounding in industry concepts, performance, attribution, and investment/risk analytics; practical fluency with institutional investor use cases.
  • Data and tooling: Advanced Excel and PowerPoint; working knowledge of SQL and visualization platforms; confident using query databases and analytical tools.
  • Investment data expertise: Deep understanding of investment data workflows, vendor data sources, and interactions across managers, administrators, consultants, and service providers.
  • Alternatives and derivatives: Familiar with alternative investments and advanced risk analysis; solid grasp of derivatives strategies and their impacts on performance, exposure, and risk reporting.
  • Regulatory awareness: Exposure to regional/country regulatory reporting and how performance/risk data underpins those disclosures.
  • Dutch Language & FTK Regulatory Expertise: Fluent in spoken and written Dutch, with good knowledge of the Dutch pension system and FTK (Financieel Toetsingskader) regulatory reporting requirements, enabling accurate interpretation of jurisdiction-specific rules and effective engagement with Dutch pension stakeholders.

Experience:

  • Extensive experience in relevant domains (Fund Accounting, Performance, Compliance), with a track record of delivering high-quality analyses and client outcomes.
  • Bachelor’s in Accounting, Economics, Finance, or Mathematics (or equivalent).
  • Preferred: Master’s degree and professional certifications (e.g., CFA, CIPM, CAIA, FRM, ACCA, CIMA).

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Vice President, Client Reporting/Performance Manager in Manchester employer: BNY

At BNY, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Manchester. Our commitment to employee growth is evident through comprehensive training programmes and opportunities for advancement, ensuring that our team members thrive both personally and professionally. With a focus on diversity and inclusion, we create a supportive environment where every voice is valued, making BNY not just a workplace, but a community dedicated to excellence in client service.

BNY

Contact Details:

BNY Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Vice President, Client Reporting/Performance Manager in Manchester

Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who might know someone at BNY. A personal introduction can make all the difference in getting your foot in the door.

Tip Number 2

Prepare for the interview by researching BNY's recent projects and initiatives. Show us that you’re not just another candidate; demonstrate your knowledge about their services and how you can contribute to their growth.

Tip Number 3

Practice your executive communication skills! Be ready to toggle between detailed analytics and high-level narratives. We want to see how you can engage with clients at all levels, so rehearse your pitch!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the team at BNY.

We think you need these skills to ace Vice President, Client Reporting/Performance Manager in Manchester

Client Relationship Management
Issue Resolution
Cross-Functional Collaboration
Executive Communication
Financial Acumen
Data Analysis
Advanced Excel

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in client reporting and performance management. We want to see how your skills align with the responsibilities mentioned in the job description.

Showcase Your Communication Skills:Since exceptional written and verbal communication is key for this role, use your application to demonstrate these skills. Keep it clear, concise, and professional while still showing a bit of your personality!

Highlight Relevant Experience:Don’t forget to emphasise your extensive experience in Fund Accounting, Performance, and Compliance. We’re looking for candidates who can deliver high-quality analyses and client outcomes, so make that shine through in your application.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at BNY

Know Your Numbers

Make sure you brush up on your financial acumen. Be ready to discuss performance metrics, attribution, and investment analytics in detail. Use specific examples from your past experiences to demonstrate your understanding of these concepts.

Master the Art of Communication

Since this role requires exceptional written and verbal skills, practice articulating complex ideas clearly and concisely. Tailor your responses to reflect the sophistication of the audience, showcasing your ability to toggle between detailed analysis and high-level narratives.

Showcase Your Technical Skills

Familiarise yourself with advanced Excel, PowerPoint, and any relevant data tools. Be prepared to discuss how you've used SQL or visualisation platforms in previous roles. Highlight any experience you have with investment data workflows and how it relates to client outcomes.

Understand the Regulatory Landscape

Given the importance of regulatory awareness in this position, brush up on the Dutch pension system and FTK regulatory reporting requirements. Be ready to discuss how these regulations impact performance and risk reporting, and how you've navigated similar challenges in the past.