Specialist, Reconciliation Representative II (Manchester)

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

We're seeking a future team member for the role of Financial Data Reconciliation & Automation Analyst to join BNY's Reconciliation Platform. This role is located in Manchester, UK.

In this role, you'll make an impact in the following ways:

• Ensure the integrity of data and exception workflows, partnering with Operations and Technology to deliver automation, insights, and process improvements.
• Leverage advanced agentic AI solutions to reduce break volumes, accelerate resolution, and enhance client outcomes.
• Lead and develop a high‐performing team, prioritising and delivering initiatives that strengthen controls, reduce risk, and continuously improve processes and user journeys.
• Oversee the application of intelligence to reconciliation and exception data, guiding the team to identify trends and root causes, and directing the proposal and implementation of AI automation initiatives.
• Lead the identification of opportunities, foster innovation, and supervise the design and deployment of agentic AI solutions.
• Ensure effective utilization of technology capabilities to enhance scalability, client service, and risk reduction across the team.
• Guide the analysis and optimization of user journeys and process flows by applying BNY principles, promote and deliver agile practices.
• Oversee the reconciliation ecosystem across cash, positions, and transactions; set standards, review critical outputs, and ensure timely issue resolution.
• Ensure team proficiency across products supported by the group (Custody, Alternatives, Fund Services, Middle Office, Wealth Services); align training and coverage to demand.
• Direct exception management with urgency and discipline, escalating per governance and risk protocols; track resolution metrics and drive continuous improvement.
• Maintain robust documentation, controls, and audit readiness; oversee change releases, UAT, and defect management to protect service quality.
• Partner with Operations, Technology, Risk, and Client Service to coordinate communications, remove impediments, and meet SLAs.
• Assign and prioritize work, optimize resource allocation, and manage team performance; coach and upskill staff, lead process improvements, and own outcomes for completion, quality, and efficiency.

To be successful in this role, we're seeking the following:

• Bachelor's degree in Business, Finance, or related field required.
• Minimum of 2 years of related, hands-on experience.
• Demonstrable interest and awareness in the potential of artificial intelligence (AI).
• Ability to self-manage, prioritize, and execute workload.
• Familiarity with technical applications to include, but not limited to, Microsoft Office applications.
• Strong analytical and problem-solving abilities to manage complex transaction processes.
• Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
• Evidence of leading successful optimization / re-engineering of operational processes through data-driven, analytical approaches.

Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.