At a Glance
- Tasks: Lead UK Transfer Agency operations and ensure top-notch service delivery.
- Company: Join BNY, a global leader in financial services with a culture of growth.
- Benefits: Competitive pay, flexible resources, generous leave, and wellbeing programs.
- Other info: Diverse workplace committed to equal opportunities and personal development.
- Why this job: Make a real impact in finance while driving innovation and excellence.
- Qualifications: 10-15 years experience, management skills, and a relevant degree.
The predicted salary is between 80000 - 120000 £ per year.
At BNY, our culture allows us to run our company better and enables employees’ growth and success.
As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets.
Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Director, Service Delivery General Management Manager – UK TRANSFER AGENCY OPERATIONS (Manchester)
Key Responsibilities
- Lead UK Transfer Agency operations across dealing, investor servicing/core record‑keeping, settlements and reconciliations, ensuring end‑to‑end service delivery, accuracy and timeliness.
- Own the TA operating model and control environment: governance, risk and issue management, operational resilience, reconciliations oversight, and audit/regulatory readiness for record‑keeping activities.
- Provide senior oversight of client, distributor and fund governance interactions for Transfer Agency—managing escalations, service performance and delivery against SLAs/contractual commitments.
- Set strategy and drive continuous improvement across TA processes, data quality and technology change; lead and develop managers/teams and manage financial and workforce plans for the UK TA organisation.
Qualifications
- Bachelor’s degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.
- 10‑15 years of total work experience is preferred with at least 3‑5 years in management. Service delivery experience preferred.
- The role is certified by BNY under the Senior Manager Certification Regime.
Benefits and Rewards
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy.
We provide access to flexible global resources and tools for your life’s journey.
Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer – underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
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Director, Head of UK Transfer Agency in Manchester employer: BNY
At BNY, we pride ourselves on being an exceptional employer, particularly for the Vice President, Data Transfer – Integration & Quality role in London. Our commitment to a culture of excellence is reflected in our competitive compensation and comprehensive benefits, including generous paid leave and volunteer time, which support both personal and professional growth. We foster an inclusive environment that champions innovation and collaboration, providing ample opportunities for career advancement while ensuring our employees are equipped with the resources they need to thrive.
