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- Tasks: Lead and inspire a team to deliver exceptional client service and drive transformative solutions.
- Company: Join BNY, a global leader in financial services with a culture of innovation.
- Benefits: Competitive pay, flexible resources, generous leave, and a focus on wellbeing.
- Why this job: Be part of a dynamic team shaping the future of finance with cutting-edge technology.
- Qualifications: 5+ years in people management and a knack for driving change in fast-paced environments.
- Other info: Recognised as one of America’s Most Innovative Companies and committed to diversity.
The predicted salary is between 72000 - 108000 £ per year.
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
We’re seeking a future team member for the role of Vice President, Client Activation Manager to join our Client Activation team, part of the Enterprise Onboarding Platform. This role is hybrid and located in Manchester, UK.
Responsibilities- Lead, manage, motivate, and coach a team of up to 10 client-facing direct reports, focusing on the delivery of excellent client service, in line with service level agreements.
- Maintain a strong risk mitigation and control environment.
- Build and maintain effective working relationships with key stakeholders in the Enterprise Onboarding Platform, and across Client Service Delivery, Custody Operations, and other Platforms.
- Work with peer group and the global management team to contribute to the objectives and key results of the Enterprise Onboarding Platform.
- Play a key role in executing on strategic initiatives from a data, automation, risk focused and client excellence lens.
- Someone who thrives in an environment with frequent change and has experience in understanding and driving change from a process, technology, and organizational perspective.
- An experienced people manager with the ability to quickly build trust and rapport with direct reports and other colleagues.
- Proven success in managing a client service team, working to short deadlines, and meeting client demands.
- The ability to understand and simplify complex processes.
- A minimum experience of 5 years managing people.
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Vice President, Client Activation Manager in London employer: BNY
Contact Detail:
BNY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vice President, Client Activation Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance industry, especially those who work at BNY or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by researching BNY’s recent projects and initiatives. Show us that you’re not just interested in the role but also passionate about the company’s mission and values.
✨Tip Number 3
Practice your leadership stories! As a Vice President, you’ll need to demonstrate your experience in managing teams and driving change. Have specific examples ready to showcase your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the team at BNY.
We think you need these skills to ace Vice President, Client Activation Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Vice President, Client Activation Manager role. Highlight your leadership experience and client service achievements to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit for our team at BNY.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Quantify your achievements where possible, like improving client satisfaction scores or leading successful projects, to demonstrate your impact.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BNY
✨Know Your Stuff
Before the interview, dive deep into BNY's culture and values. Understand their focus on innovation and client service. Be ready to discuss how your experience aligns with their mission of driving transformative solutions.
✨Showcase Your Leadership Skills
As a Vice President, you'll need to lead a team effectively. Prepare examples of how you've motivated and coached teams in the past. Highlight your ability to build trust and rapport, as this is crucial for managing client-facing roles.
✨Emphasise Change Management Experience
BNY thrives in a dynamic environment, so be prepared to discuss your experience with change management. Share specific instances where you've successfully navigated process or technology changes, showcasing your adaptability and strategic thinking.
✨Build Relationships
Effective collaboration is key in this role. Think about how you've built relationships with stakeholders in previous positions. Be ready to share strategies you’ve used to maintain strong working relationships across different teams.
