Senior Director, Operations Group Manager - Trade Finance Operations
We’re seeking a future team member for the role of Senior Director, Operations Group Manager - Trade Finance Operations to join our Global Payments and Trade team. This role is located in Manchester or London.
About The Role
The Senior Director, Trade Finance Operations - will lead end-to-end operational strategy and execution across the globe, covering trade finance operations across all the processing locations, and all traditional Trade Products as well as Portfolio Management and Supply Chain Finance. This leader will drive operational excellence, client experience, and risk control while accelerating data-driven decisioning, AI-enabled operations, and intelligent automation at scale. The ideal candidate is a transformative operator with deep trade finance domain expertise, strong people leadership, and a strategic mindset, passionate about reengineering, simplification, and continuous improvement.
In this role, you’ll make an impact in the following ways:
Global Leadership and Strategy
Own the global Trade Finance operations strategy, operating model, and performance outcomes; set direction, define success metrics, and ensure alignment with global standards.
Lead multi-country operations teams, balancing regional nuances with global consistency and scalability.
Shape capacity planning, workforce strategy, location strategy, and vendor/partner engagement.
Operational Excellence and Risk Management
Ensure daily operational integrity across all
Senior Director, Operations Group Manager – Trade Finance Operations in London employer: BNY
At BNY, we pride ourselves on fostering a culture that champions innovation and employee growth, making it an exceptional place to work. Located in Manchester, our team enjoys access to cutting-edge technology and a collaborative environment that empowers individuals to drive transformative solutions in the financial sector. With competitive compensation, generous benefits, and a commitment to personal and professional development, BNY is dedicated to supporting our employees' journeys both inside and outside of work.
