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- Tasks: Drive strategic execution and manage reporting for Global Payments & Trade in EMEA.
- Company: Join BNY, a leading global financial services company shaping the future of finance.
- Benefits: Competitive salary, growth opportunities, and a culture that values innovation and collaboration.
- Other info: Dynamic role with opportunities to work on cutting-edge AI initiatives and market research.
- Why this job: Be part of a team that influences 20% of the world's investible assets and drives impactful change.
- Qualifications: Strong analytical skills and experience in management reporting and stakeholder communication.
The predicted salary is between 80000 - 100000 £ per year.
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
We are seeking a future team member for the role of Business Manager, Vice President, Client Coverage to join our Global Payments & Trade team. This role is located in London.
Role Overview
The Business Manager (VP) supports the EMEA Head of Strategy and the EMEA Head of Global Payments & Trade (GP&T) in driving disciplined execution across the region. This role owns management reporting and stakeholder communications (including the EMEA newsletter), supports key initiatives, and leads market research to inform strategy and enablement. The role also manages revenue planning and financial reporting, including annual planning, revenue realisation tracking, and contributions to Management Information (MI) improvements. The Business Manager operates as a culture carrier aligned to BNY’s principles: Be Client Obsessed, Spark Progress, Own It, Stay Curious, Thrive Together.
Mandate & Purpose
- Enable disciplined regional execution through high-quality management reporting, MI enhancements, and governance rhythms.
- Drive consistent stakeholder communication, including the EMEA newsletter and executive updates.
- Support key initiatives and offsites with structured planning, tracking, and outcomes reporting.
- Support revenue management and financial reporting: annual plan, revenue realisation, and MI improvements, collaborating with Finance and leveraging enterprise tooling.
Key Responsibilities
- Management Reporting & MI Governance
- Own the end‑to‑end management reporting pack for EMEA GP&T: revenue, pipeline, conversion, margin, client experience, and control KPIs.
- Design executive‑ready dashboards and scorecards; deliver monthly and quarterly updates to senior stakeholders.
- Partner with Finance, Strategy, and Data teams to improve MI architecture, definitions, and data quality; implement iterative enhancements.
- Establish a standard cadence for reporting (weekly operating reviews, monthly business reviews, quarterly QBR inputs).
- Maintain issue/action logs and follow‑ups, ensuring timely resolution and visibility.
- Stakeholder Communications & EMEA Newsletter
- Own the EMEA newsletter: editorial calendar, content curation, stakeholder interviews, and distribution.
- Draft executive communications, talking points, and updates for the EMEA Head of Strategy and EMEA Head of GP&T.
- Coordinate with Marketing/Comms and Commercial Leads to ensure consistent messaging, branding, and client‑centric narratives.
- Track engagement metrics and continuously improve communication effectiveness.
- Key Initiative Support & Coordination
- Support regional coordination of priority initiatives (e.g., enablement programs, migrations, product launches), maintaining plans, risks, dependencies, and progress trackers.
- Drive readiness across onboarding, servicing, billing, and support in partnership with Product, Ops, Enablement, and Client Platform.
- Prepare governance materials (steerco packs, status updates, OKR tracking) and enable decision‑making rhythms.
- Collaborate with control partners to ensure risk, controls, and regulatory considerations are embedded into execution.
- Document client and partner feedback and feed insights back into strategy and product roadmaps.
- Support AI initiatives in the region to drive adoption across functions and act as coordinator for the region working closely with the AI Hub to understand how firm‑wide initiatives can be leveraged by GP&T teams in EMEA.
- Support training initiatives cross functions regarding market trends.
- Market Research & Insight Synthesis
- Support EMEA Strategy lead in conducting market research on regulatory trends, competitive moves, client needs.
Business Manager, VP, Client Coverage - EMEA Global Payments & Trade in London employer: BNY
Contact Detail:
BNY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager, VP, Client Coverage - EMEA Global Payments & Trade in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at BNY. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Show how you embody their principles like being client obsessed and sparking progress.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Business Manager and how you can drive disciplined execution in GP&T.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Business Manager, VP, Client Coverage - EMEA Global Payments & Trade in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Manager role. Highlight relevant experience in management reporting, stakeholder communication, and financial reporting. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you embody BNY’s principles. Show us your enthusiasm for driving progress and being client obsessed.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage projects and improve processes. Numbers speak volumes, so include metrics where possible to illustrate your impact.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Don’t miss out!
How to prepare for a job interview at BNY
✨Know Your Numbers
As a Business Manager, you'll be dealing with management reporting and financial metrics. Brush up on key performance indicators relevant to the role, like revenue tracking and client experience metrics. Be ready to discuss how you've used data to drive decisions in your previous roles.
✨Master Stakeholder Communication
This role involves a lot of communication with stakeholders. Prepare examples of how you've effectively communicated complex information to different audiences. Think about how you can demonstrate your ability to create engaging content, like newsletters or executive updates.
✨Showcase Your Strategic Mindset
BNY is looking for someone who can support key initiatives and drive execution. Be prepared to discuss past experiences where you've contributed to strategic planning or project management. Highlight your ability to track progress and manage risks effectively.
✨Stay Curious and Adaptable
The role requires a mindset aligned with BNY’s principles, especially 'Stay Curious'. Share instances where you've embraced change or sought out new knowledge to improve processes. This will show that you're not just a fit for the role, but also for the company culture.