At a Glance
- Tasks: Support client inquiries and improve service delivery through strategic projects.
- Company: Join BNY, a leading global financial services company with a collaborative culture.
- Benefits: Competitive pay, flexible resources, and generous paid leave for personal moments.
- Other info: Dynamic 10-week internship with mentorship and networking opportunities.
- Why this job: Gain hands-on experience and make a real impact in a fast-paced environment.
- Qualifications: Must be enrolled in a business or tech-related degree programme, graduating in 2027 or 2028.
The predicted salary is between 22500 - 27500 £ per year.
BNY’s Client Service Practice delivers a high-quality, client-first experience across our businesses by supporting day-to-day service, issue resolution and ongoing client engagement. The 2027 Client Service Internship Program offers driven students hands-on exposure to the practice through strategic projects aligned to client support, service delivery, onboarding, reporting, process improvement and relationship management. In a fast-paced environment, interns will gain insight into BNY’s client service model, collaborate across business, operations and technology teams, and build the communication, analytical and problem-solving skills needed to help deliver timely, accurate and effective client outcomes.
What You Will Do
- Support the resolution of client inquiries by gathering facts, coordinating with partners, and helping move issues to closure.
- Track service metrics, commitments, and trends to help teams identify what is working and where the experience can improve.
- Assist with onboarding, transitions, and process updates that make it easier for clients to do business with BNY.
- Work across operations, service, and relationship teams to keep communication clear and next steps on track.
Skills You Will Build
- Client-centric problem solving
- Clear written and verbal communication
- Attention to detail and ownership mindset
- Process improvement and service analytics
- Prioritisation and escalation judgement
Impact you will have at BNY
- Help improve how quickly and effectively client needs are addressed.
- Support service experiences that build trust and strengthen long-term relationships.
- Contribute to process improvements that make work better for both clients and internal teams.
Why this could be a fit for you
This role is a great match if you like fast feedback loops, collaborative problem-solving, and work where you can clearly see the outcome of your efforts.
Summer Internship Program
The BNY Summer Internship Program offers high-potential students a dynamic 10-week experience designed to accelerate development, build professional networks, and provide meaningful exposure to one of the world's leading financial services institutions. Through a skills-driven talent model, interns gain insight into the capabilities, platforms, and functions that power BNY's global franchise while contributing to impactful business initiatives.
- Enterprise-wide onboarding and development programming, including an in-person immersive induction experience, executive speaker series, skill development, and networking opportunities.
- Meaningful project work aligned to key business practices and platforms, providing hands-on experience, skill development, and real-world business impact.
- Structured mentorship and career support from managers, senior leaders, peer mentors, business stakeholders, and dedicated program managers.
- Exposure across practices, platforms, and teams, building a broad understanding of BNY's integrated business model.
- Professional, technical, and financial services training designed to strengthen business acumen and prepare participants for long-term career success.
- A premier early-career experience, backed by senior leadership and designed to develop the next generation of talent for BNY's global workforce.
Program Eligibility
- Enrollment in a 3 or 4-year undergraduate degree program with a strong focus on business-related and/or technology-related majors preferred.
- Graduating in Dec 2027 or Summer 2028.
- On track to achieve a 2.1 or higher.
- Does not require sponsorship for employment visa status (now or in the future) in the country where applying.
About Us
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognised as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what it is all about. Join us and be part of something extraordinary.
About The Team
At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom & BNY LinkedIn.
Here’s a Few Of Our Recent Awards
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits And Rewards
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
2027 BNY Internship Program - Client Service (London) employer: BNY
At BNY, we pride ourselves on fostering a culture that champions innovation and employee growth, making it an exceptional place to work. Located in Manchester, our team enjoys access to cutting-edge technology and a collaborative environment that empowers individuals to drive transformative solutions in the financial sector. With competitive compensation, generous benefits, and a commitment to personal and professional development, BNY is dedicated to supporting our employees' journeys both inside and outside of work.
StudySmarter Expert Advice🤫
We think this is how you could land 2027 BNY Internship Program - Client Service (London)
✨Tap into Campus Resources
Universities often have strong ties with banks and financial institutions. Make sure to check in with your career services for any internship fairs or networking events. These can be golden opportunities to meet representatives from firms like BNY and make a lasting impression.
✨Join Finance Societies and Clubs
Get involved with finance or investment clubs at your university. These not only offer great networking potential but often host guest speakers from the industry. Show your enthusiasm and engage with these professionals—who knows, they might tip you off about internship openings at BNY!
✨Have Your Application Ready to Go
Internship applications can be competitive and come with tight deadlines. Be proactive! Have your CV and cover letter prepared and tailored for roles at BNY. When the openings go live, you’ll want to be one of the first to apply.
✨Leverage LinkedIn for Connections
LinkedIn is a powerful tool, especially in the banking sector. Follow recruiters from BNY and connect with alumni who are working in similar roles. Don’t hesitate to drop them a message to introduce yourself and express your interest in internships—they might have insider info or even refer you!
We think you need these skills to ace 2027 BNY Internship Program - Client Service (London)
Some tips for your application 🫡
Show Off Those Grades!:In banking and financial services, your academic background is super important. Make sure to highlight your grades, especially in finance, economics, or maths. If you've got any relevant coursework or projects, don’t hesitate to include them in your CV!
Craft Your Cover Letter with Care:For an internship, we want to see your enthusiasm and motivation. Use your cover letter to explain why you’re excited about this opportunity at BNY and what you hope to learn. Be personal and connect the dots between your education and the role of 2027 BNY Internship Program - Client Service (London).
Squeaky Clean CV:Your CV should be clear and free of jargon. Focus on the skills that matter most in the banking sector, like analytical thinking and attention to detail. Don't forget to include any internships or part-time jobs that show your experience in a banking environment!
Utilise Relevant Experiences:If you've been involved in finance-related clubs or societies at university, mention that in your application. Showing your practical experience alongside your studies can make a real difference and demonstrate your passion for the financial world. We love seeing candidates who go the extra mile!
How to prepare for a job interview at BNY
✨Show Us Your Analytical Skills
As an intern in the banking and financial services sector, you'll want to showcase your analytical skills. Be ready to tackle numerical and case questions during your interview. Brush up on your data interpretation abilities and consider scenarios where you've used data to solve problems.
✨Know Your Financial Tools
Familiarise yourself with the financial tools and software commonly used in banking, like Bloomberg or Excel for financial modelling. We recommend having a couple of examples where you've applied these tools in your studies or projects to impress the interviewer.
✨Be Passionate About Learning
Internships are all about learning, so express your enthusiasm for the banking industry. Share what trends you're excited about, or recent news you've followed, to show you're motivated and engaged. This can set you apart from other candidates who might be less enthusiastic.
✨Prepare for Behavioural Questions
Expect behavioural questions that assess your fit within a team and your ability to handle challenges. Think of examples from your studies or group projects that highlight your teamwork, adaptability, and communication skills. We want to see how you've navigated situations that are relevant to the workplace!
