Director, Client Executive
Director, Client Executive

Director, Client Executive

London Full-Time 54000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client relationships and ensure satisfaction while driving innovative financial solutions.
  • Company: BNY is a global financial leader, influencing 20% of the world's investable assets.
  • Benefits: Enjoy competitive pay, flexible resources, generous leave, and wellness programs.
  • Why this job: Join a culture of innovation and inclusion, making a real impact in finance.
  • Qualifications: Bachelor’s degree required; experience in financial services and relationship management preferred.
  • Other info: This full-time role is based in London, with opportunities for growth and development.

The predicted salary is between 54000 - 84000 £ per year.

Director, Client Executive – Client Coverage Asset OwnersJoin BNY as a Director, Client Executive. BNY is a leading global financial services company with a culture that supports employee growth and success. Our teams harness cutting‐edge AI and technologies to drive transformative solutions for clients worldwide.

We are seeking a future team member to support the Asset Owner Community (Pensions, Foundations, Endowments). The role is based in London.

Responsibilities

Manage a book of clients, driving development of new business while maintaining existing revenue streams.

Convey deep industry knowledge and achieve organic incremental growth (revenue, asset) goals within assigned portfolios.

Prospect new client relationships and facilitate onboarding of new revenue and assets.

Work closely with business development teams to align relationship‐management strategy with overall sales strategy; serve as the ultimate escalation point for client satisfaction.

Coordinate across firm‐wide resources (product, global client management, marketing, legal, compliance, etc.) to address sales priorities and client needs; proactively inform clients of industry developments or firm thought leadership.

Ensure client onboarding and risk‐management activities are conducted and captured (KYC, BAC, etc.).

Attend industry events and conferences to remain visible in the market and stay current on industry trends and competitor services/offerings.

Qualifications

Bachelor\’s degree or equivalent education and experience; graduate degree preferred.

Extensive years of total work experience desired.

Financial Services experience focused on the Asset Owner Community (pensions, foundations, endowments); prior experience in relationship management, client services or account management preferred. Experience with alternative or investment manager clients is a plus.

Applicable local/regional licenses or certifications as required by the business.

Benefits & RewardsBNY offers highly competitive compensation, benefits, and wellbeing programs. Generous paid leave, including paid volunteer time, is available.

BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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Director, Client Executive employer: BNY

At BNY, we pride ourselves on fostering a culture of innovation and inclusion, making us an exceptional employer for the Director, Client Executive role in London. Our commitment to employee growth is reflected in our competitive compensation packages, comprehensive benefits, and a supportive work environment that encourages collaboration and personal development. Join us to be part of a global leader in financial services, where your contributions will drive transformative solutions and make a meaningful impact in the industry.
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Contact Detail:

BNY Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director, Client Executive

Tip Number 1

Network strategically within the financial services sector. Attend industry events and conferences where BNY representatives might be present, and engage in conversations that showcase your knowledge of client management and market trends.

Tip Number 2

Familiarise yourself with BNY's recent initiatives and thought leadership in the financial services space. This will not only help you understand their culture but also allow you to discuss how your experience aligns with their strategic goals during interviews.

Tip Number 3

Demonstrate your understanding of client needs by preparing case studies or examples from your past experiences. Highlight how you've successfully managed client relationships and driven revenue growth, as this is crucial for the Director, Client Executive role.

Tip Number 4

Showcase your ability to collaborate across teams. BNY values teamwork, so be ready to discuss instances where you've worked with different departments to achieve client satisfaction and business objectives.

We think you need these skills to ace Director, Client Executive

Client Relationship Management
Sales Strategy Development
Financial Services Knowledge
Market Analysis
Business Development
Communication Skills
Negotiation Skills
Project Management
Data Analysis and Reporting
Networking Skills
Problem-Solving Skills
Team Collaboration
Client Onboarding Processes
Industry Knowledge (ETFs, Digital Assets, Private Markets)
Cultural Awareness

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in financial services, particularly in client management or sales. Use specific examples that demonstrate your ability to enhance client satisfaction and drive revenue.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at BNY and how your background aligns with their mission. Mention your understanding of the financial industry and your experience with asset managers.

Showcase Your Achievements: Quantify your achievements in previous roles. For instance, mention how you successfully managed client relationships or contributed to revenue growth. This will help illustrate your impact and suitability for the Director position.

Research BNY's Culture: Familiarise yourself with BNY's values and culture. Incorporate this knowledge into your application to show that you are not only a fit for the role but also for the company’s ethos.

How to prepare for a job interview at BNY

Understand the Company Culture

Before your interview, take some time to research BNY's culture and values. Familiarise yourself with their commitment to innovation and inclusion, as this will help you align your responses with what they value in their employees.

Showcase Your Client Management Skills

As a Director, Client Executive, you'll need to demonstrate your ability to manage client relationships effectively. Prepare examples from your past experiences where you've successfully engaged clients, resolved issues, or enhanced client satisfaction.

Be Ready to Discuss Industry Trends

Stay updated on the latest trends in financial services, especially regarding asset management. Be prepared to discuss how these trends could impact BNY and how you can leverage them to benefit the company and its clients.

Prepare Questions for Your Interviewers

Having insightful questions ready shows your genuine interest in the role and the company. Ask about their strategies for client engagement or how they measure success in client relationships, which will also give you a better understanding of their expectations.

Director, Client Executive
BNY
Location: London

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