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- Tasks: Lead client relationships and ensure satisfaction while driving innovative financial solutions.
- Company: BNY is a global financial leader, influencing 20% of the world's investable assets.
- Benefits: Enjoy competitive pay, flexible resources, generous leave, and wellness programs.
- Why this job: Join a culture of innovation and inclusion, making a real impact in finance.
- Qualifications: Bachelor’s degree required; experience in financial services and relationship management preferred.
- Other info: This full-time role is based in London, with opportunities for growth and development.
The predicted salary is between 54000 - 84000 ÂŁ per year.
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Job Description
Director, Client Executive – Client Coverage Asset Managers
Job Description
Director, Client Executive – Client Coverage Asset Managers
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.
We are seeking a future team member for the role of Director, Client Executive – Client Coverage Asset Managers this role is in London
In this role, you will make an impact in the following ways:
- Conduct frequent and regular check-ins with assigned clients/prospects, ensuring their continued satisfaction ensuring continued satisfaction and strategic alignment with firm services/product offerings. Continually evaluate client/prospects needs, ensure sustained client engagement, and pursue opportunities to enhance firm\’s products, services, and revenue exposure with client/prospects.
- Develop, track and report on relationship strategy/results for assigned portfolio. Contribute to the development of team/unit metrics, dashboards and roadmaps.
- Maintain up to date pipeline of new business opportunities.
- Work closely with other parts of BNY to ensure relationship management strategy is aligned with client strategy. Keep abreast of client account activity occurring throughout the firm and often serve as the ultimate escalation point for client satisfaction. Conduct service review meetings and assist in client training, sharing of market information/experience.
- Prospect new clients in a similar industry or segment of existing clients.
- Contribute to the development of overall RM strategies for the unit.
- Work with other relationship managers and/or marshal firm-wide resources (global client management, marketing, legal, compliance, etc.) to ensure that sales priorities and client needs are being addressed. Proactively inform clients of industry developments or firm thought leadership. Ensures client onboarding and/or risk management activities are conducted and captured (KYC, BAC, etc.)
- Attend industry events and conferences to remain visible in the market and remain current on industry trends and competitor services/offerings.
To be successful in this role, we are seeking the following:
- Bachelor’s degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.
- Extensive work experience preferred.
- Financial Services experience with a particular client type or product (ETFs, Digital Assets, Private Markets) preferred as is prior experience in sales, relationship management, consulting client services or account management.
- Applicable local/regional licenses or certifications as required by the business.
- As global firm, bi-lingual capabilities are helpful as is an understanding of local/cultural nuances important for client trust.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here’s a Few Of Our Recent Awards
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits And Rewards
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Seniority level
-
Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Director, Client Executive employer: BNY
Contact Detail:
BNY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Client Executive
✨Tip Number 1
Network strategically within the financial services sector. Attend industry events and conferences where BNY representatives might be present, and engage in conversations that showcase your knowledge of client management and market trends.
✨Tip Number 2
Familiarise yourself with BNY's recent initiatives and thought leadership in the financial services space. This will not only help you understand their culture but also allow you to discuss how your experience aligns with their strategic goals during interviews.
✨Tip Number 3
Demonstrate your understanding of client needs by preparing case studies or examples from your past experiences. Highlight how you've successfully managed client relationships and driven revenue growth, as this is crucial for the Director, Client Executive role.
✨Tip Number 4
Showcase your ability to collaborate across teams. BNY values teamwork, so be ready to discuss instances where you've worked with different departments to achieve client satisfaction and business objectives.
We think you need these skills to ace Director, Client Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in financial services, particularly in client management or sales. Use specific examples that demonstrate your ability to enhance client satisfaction and drive revenue.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at BNY and how your background aligns with their mission. Mention your understanding of the financial industry and your experience with asset managers.
Showcase Your Achievements: Quantify your achievements in previous roles. For instance, mention how you successfully managed client relationships or contributed to revenue growth. This will help illustrate your impact and suitability for the Director position.
Research BNY's Culture: Familiarise yourself with BNY's values and culture. Incorporate this knowledge into your application to show that you are not only a fit for the role but also for the company’s ethos.
How to prepare for a job interview at BNY
✨Understand the Company Culture
Before your interview, take some time to research BNY's culture and values. Familiarise yourself with their commitment to innovation and inclusion, as this will help you align your responses with what they value in their employees.
✨Showcase Your Client Management Skills
As a Director, Client Executive, you'll need to demonstrate your ability to manage client relationships effectively. Prepare examples from your past experiences where you've successfully engaged clients, resolved issues, or enhanced client satisfaction.
✨Be Ready to Discuss Industry Trends
Stay updated on the latest trends in financial services, especially regarding asset management. Be prepared to discuss how these trends could impact BNY and how you can leverage them to benefit the company and its clients.
✨Prepare Questions for Your Interviewers
Having insightful questions ready shows your genuine interest in the role and the company. Ask about their strategies for client engagement or how they measure success in client relationships, which will also give you a better understanding of their expectations.
