AV Operations and Standards Engineer

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world.

As an AV Operations Technician/Standards Engineer at BNY, your primary responsibility is to ensure the smooth operation and maintenance of all audiovisual systems and equipment, and to create and maintain AV standards utilized by the organization. This includes designing, installing, configuring, and troubleshooting various AV systems to meet the needs of different departments and teams. In this role, you’ll make an impact in the following ways:

• Designing, developing, maintaining and versioning AV standards for videoconferencing spaces to be used by vendors and AV integrators.
• Implementing AV systems that meet AV standards, considering factors such as room acoustics, lighting, and equipment compatibility.
• Installing and configuring AV equipment, including displays, speakers, microphones, cameras, and control systems.
• Troubleshooting and resolving AV system issues, including hardware and software problems, connectivity issues, and user errors.
• Conducting regular maintenance and room checks of video conferencing and AV spaces to ensure they are functioning properly and meeting the needs of users.
• Providing training and support to users on how to use AV systems effectively and efficiently.
• Keeping up-to-date with the latest AV technologies and trends, and recommending new solutions and feedback to keep AV standards current with emerging technology.
• Collaborating with AV Events Team, as well as other IT Teams to ensure seamless integration of AV systems with other technology infrastructure.
• Managing AV system inventory, including tracking equipment usage, maintenance schedules, and replacement needs.

To be successful in this role, we’re seeking the following:

• Bachelor's degree or the equivalent combination of education and experience is required.
• Strong understanding of current AV technologies and systems, as well as experience in designing, installing, and maintaining AV equipment and standards.
• Strong problem-solving and communication skills are also essential, as is the ability to work independently and as part of a team.

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.