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- Tasks: Provide top-notch client service and support, handling transactions and reconciliations daily.
- Company: Join BNY, a global leader in financial services, shaping the future of finance with innovation.
- Benefits: Enjoy competitive pay, flexible resources, generous paid leave, and volunteer time.
- Why this job: Be part of a culture that values growth, innovation, and community impact.
- Qualifications: High school diploma required; bachelor’s preferred. Training provided for all skill levels.
- Other info: Located in Manchester, UK, this role offers a chance to work with cutting-edge technology.
The predicted salary is between 28800 - 48000 ÂŁ per year.
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Associate, Client Processing Representative I to join our Middle Office Collateral team. This role is located in Manchester, UK. In this role, you’ll make an impact in the following ways: Applies expertise and judgement in providing quality, and complex client service and support to internal and external clients on a daily basis, including phone interaction, problem resolution, transaction processing (i.e., STP, manual), reconciliations and accounting services, and updates to client accounts in a timely manner. Performs complex operational tasks in a product or functional area. Conducts independent analysis and policy interpretation. Performs complex, manual processing of updates to client accounts or company records. Responsible for reconciliations, including reconciling cash breaks, position differences, and gathering and compiling data. Serves as the primary point of contact for clients and executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs. Provides product knowledge and technical assistance, determining when the more complex problems should be referred to a supervisor or senior professional. Review and check work of other Client Processing Support staff and help resolve escalated issues. Responsible for the quality and completion of own work. To be successful in this role, we’re seeking the following: High school/secondary school or the equivalent combination of education and experience is required. Bachelor’s degree preferred. Experience and knowledge in derivatives, reconciliations, brokerage, trade, settlements and cash processing are all skills transferrable to this role but not a barrier to entry as on-the-job product training will be available. Process-mindset and an interest in solving complex problems, performing reconciliations, and finding ways to make processes better. Interest in advancing technical knowledge specific to derivative and collateral product knowledge. Ability to effectively prioritize and execute tasks in high-pressure environment. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here’s a few of our recent awards: America’s Most Innovative Companies, Fortune, 2025 World’s Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Associate, Middle Office Representative I employer: BNY
Contact Detail:
BNY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate, Middle Office Representative I
✨Tip Number 1
Familiarise yourself with the financial services industry, particularly in areas like derivatives and reconciliations. Understanding these concepts will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of BNY through platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and the specific expectations for the Associate, Middle Office Representative I role.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you've handled complex tasks in previous roles. BNY values a process-minded approach, so be ready to share examples that highlight your analytical abilities.
✨Tip Number 4
Stay updated on the latest trends in financial technology and AI applications within the finance sector. Showing that you are informed about cutting-edge technologies can set you apart as a candidate who is ready to contribute to BNY's innovative environment.
We think you need these skills to ace Associate, Middle Office Representative I
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Associate, Middle Office Representative I position. Tailor your application to highlight relevant skills and experiences that align with the job description.
Craft a Strong CV: Your CV should clearly outline your educational background, work experience, and any relevant skills, particularly in derivatives, reconciliations, and client service. Use bullet points for clarity and ensure it is well-structured and easy to read.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that demonstrate your problem-solving abilities and process mindset. Make sure to connect your skills to the needs of BNY as outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role you are applying for.
How to prepare for a job interview at BNY
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of the Associate, Middle Office Representative I role. Familiarise yourself with terms like derivatives, reconciliations, and cash processing, as these will likely come up during your discussion.
✨Showcase Problem-Solving Skills
BNY values a process-minded approach and an interest in solving complex problems. Be prepared to discuss specific examples from your past experiences where you successfully resolved issues or improved processes.
✨Demonstrate Client Service Experience
Since this role involves providing quality client service, think of instances where you've interacted with clients or customers. Highlight your ability to communicate effectively and resolve conflicts, as this will be crucial for the position.
✨Ask Insightful Questions
Prepare thoughtful questions about BNY's culture, the team you'll be working with, and the technologies they use. This shows your genuine interest in the company and helps you assess if it's the right fit for you.
