At a Glance
- Tasks: Lead a dynamic team in delivering top-notch financial services and operational excellence.
- Company: Join BNY Pershing, a global leader in financial services with innovative technology.
- Benefits: Enjoy a competitive salary, hybrid work model, and comprehensive benefits.
- Other info: Great opportunity for career growth in a collaborative and supportive culture.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in supervising teams within financial services and strong Excel skills required.
The predicted salary is between 58309 - 71267 £ per year.
Join one of the world's leading financial services organisations, supporting global investment firms, wealth managers, broker-dealers and institutional clients. BNY Pershing combines market-leading technology with operational excellence to deliver innovative investment servicing solutions across EMEA.
As part of a collaborative, high-performing operations function, you'll have the opportunity to work alongside senior leaders, influence operational improvements and contribute to business-critical initiatives within a fast-paced financial services environment.
You'll play a key role in maintaining service quality, regulatory compliance, and operational excellence, while supporting the development of your team and driving continuous improvement across the function.
The role sits within BNY Pershing's Funds & Custody Operations team, which supports wealth managers, financial advisers, broker-dealers, and institutional clients across the EMEA region. The function is responsible for the accurate processing, settlement, servicing, and administration of investment products and client assets within a highly regulated financial services environment.
You'll work closely with internal teams, Fund Managers, Transfer Agents, Compliance, Financial Crime, and other key stakeholders to ensure operational processes are delivered accurately, risks are effectively managed, and clients receive an exceptional level of service.
- Supporting fund onboarding and client account set-up activities
- Producing MI, KRIs, scorecards, client billing and operational reporting
- Monitoring reconciliations and resolving operational exceptions
- Supporting CASS activities and client asset controls
- Working closely with Financial Crime, Compliance, MLRO and Operations teams
- Maintaining procedures, operational documentation and business continuity plans
- Supporting testing, system enhancements and operational improvements
- Leading team coaching, development and performance management
Experience supervising operational teams within Financial Services:
- Funds, Custody or Asset Servicing experience
- Excellent Excel skills including Pivot Tables, Lookups and formulas
- Experience managing operational controls and reconciliations
You'll be an experienced operational leader who enjoys developing people, improving processes and ensuring high-quality operational delivery. You'll be comfortable balancing team leadership with hands-on operational responsibilities while maintaining strong client service and regulatory standards.
We are particularly interested in candidates with backgrounds across investment operations, asset servicing, custody, fund administration, transfer agency, platform operations, securities operations, or wealth management operations environments.
- Reconciliations
- Asset Servicing
- Client Asset / CASS Operations
- Investment Banking Operations / Middle Office
We are open to candidates from both operational processing and client servicing backgrounds, particularly those who have worked within regulated financial services environments managing high-volume transactions, reconciliations, controls, and stakeholder interaction.
Supervisor Operations Lead employer: BNY Pershing
At BNY Pershing, we pride ourselves on being a leading employer in the financial services sector, offering a dynamic and collaborative work environment in Manchester. Our commitment to employee growth is evident through continuous development opportunities and a strong focus on operational excellence, ensuring that you can thrive while making a meaningful impact. With competitive salaries and a hybrid working model, we provide the perfect balance for professionals looking to advance their careers in a fast-paced, innovative setting.
