At a Glance
- Tasks: Lead Corporate Actions operations, enhance client service, and drive process improvements.
- Company: Join BNY Pershing, a globally recognised financial services organisation.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Great opportunity for those seeking broader leadership responsibility and strategic exposure.
- Why this job: Make a real impact in a fast-paced environment while developing high-performing teams.
- Qualifications: Experience in financial services operations and strong leadership skills required.
The predicted salary is between 50000 - 51000 £ per year.
We are partnering with BNY Pershing to hire a Vice President – Corporate Actions within its Enterprise Custody Services Operations team. This is an excellent opportunity for an experienced financial services operations leader with a background in Corporate Actions, Custody Operations, Asset Servicing, Securities Operations, or Investment Operations who is passionate about people leadership, client service, operational excellence, and continuous improvement.
You will lead a critical operational function, overseeing day-to-day delivery, strengthening controls, developing high-performing teams, and driving service improvements within a highly regulated environment.
The Opportunity
You will play a key role in leading and enhancing Corporate Actions operations, with responsibility for:
- Corporate Actions event processing and operational oversight
- Client service delivery and stakeholder management
- Operational controls and risk management
- Team leadership and people development
- Regulatory compliance and governance
- Operational performance and service metrics
- Process improvement and automation initiatives
- Continuous improvement and operational excellence
This role would suit someone who enjoys leading teams, improving processes, managing client relationships, and delivering strong operational outcomes in a fast-paced environment.
Key Responsibilities
People Leadership
- Lead, coach, and develop Corporate Actions teams
- Foster a culture of accountability, collaboration, and continuous improvement
- Support performance management, talent development, and succession planning
- Drive employee engagement and professional growth across the function
- Build high-performing teams aligned to business objectives
Operational Delivery
- Oversee day-to-day Corporate Actions operations and service delivery
- Ensure operational activity is completed accurately and within agreed service levels
- Act as an escalation point for complex operational issues
- Drive operational excellence across processing, controls, and client servicing activities
- Monitor performance and ensure delivery against departmental objectives
Risk, Controls & Governance
- Maintain a strong control environment and operational risk framework
- Ensure adherence to regulatory requirements, internal policies, and governance standards
- Monitor KRIs, KPIs, and operational performance metrics
- Support audit activity, regulatory reviews, and remediation initiatives
- Promote a strong risk-aware culture across the team
Client & Stakeholder Management
- Serve as a key point of contact for clients and senior stakeholders
- Build strong relationships across Operations, Risk, Compliance, Technology, and Client Service teams
- Manage client queries, escalations, and service improvement initiatives
- Support the delivery of excellent client outcomes and service standards
Change & Continuous Improvement
- Identify opportunities to improve processes and operational efficiency
- Drive automation, digitalisation, and process enhancement initiatives
- Support strategic change and transformation programmes
- Use MI, reporting, and operational data to drive decision-making and performance improvements
- Encourage innovation and adoption of new technologies, including AI-enabled solutions
What We're Looking For
We are open to candidates from a range of relevant operational backgrounds, including:
- Corporate Actions
- Custody Operations
- Asset Servicing
- Securities Operations
- Investment Operations
- Middle Office Operations
- Wealth Operations
- Platform Operations
- Funds Operations
- Trade Support & Settlements
Essential Experience
- Strong experience within Financial Services Operations
- Proven Corporate Actions operations experience
- Demonstrable people leadership and team management experience
- Strong client service and stakeholder management skills
- Experience managing operational controls, governance, and risk frameworks
- Experience monitoring and managing team performance against KPIs and KRIs
- Ability to lead teams within high-volume, deadline-driven operational environments
- Strong communication, organisational, and problem-solving skills
- Experience driving process improvements and operational efficiencies
Desirable Experience
- Custody or Asset Servicing experience
- Securities Operations background
- Exposure to operational transformation programmes
- Experience implementing automation or digital solutions
- Knowledge of regulatory and control frameworks
- Advanced Excel, MI, and operational reporting skills
- Experience working with global clients and complex operational environments
Why Apply?
This is a fantastic opportunity to join a globally recognised financial services organisation and lead a critical Corporate Actions function. You will have the opportunity to develop teams, enhance client service delivery, strengthen controls, drive operational improvements, and contribute to transformation initiatives within a world-class operational environment.
This role may suit an established Corporate Actions Manager, Operations Manager, AVP, Senior Manager, or VP seeking broader leadership responsibility and strategic exposure.
How to Apply
Apply directly via LinkedIn or contact: mdhas@atriumglobal.com. Open to a confidential discussion – feel free to reach out.
Vice President - Corporate Actions in Manchester employer: BNY Pershing
At BNY Pershing, we pride ourselves on being a top employer in the financial services sector, offering a dynamic work environment in Manchester that fosters collaboration and innovation. Our commitment to employee development is evident through comprehensive training programs and opportunities for career advancement, all while enjoying a competitive salary and benefits package. Join us to be part of a high-performing team where your contributions directly impact our clients and the broader financial landscape.
