At a Glance
- Tasks: Lead a small team in fund operations and ensure smooth service delivery.
- Company: Join BNY Pershing, a top financial services organisation with a collaborative culture.
- Benefits: Competitive salary, hybrid work model, and professional development opportunities.
- Other info: Great career growth potential in a dynamic and regulated environment.
- Why this job: Make an impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in financial services and strong operational management skills required.
The predicted salary is between 33075 - 40425 £ per year.
Join one of the world's leading financial services organisations, supporting global investment firms, wealth managers, broker-dealers and institutional clients. BNY Pershing combines market-leading technology with operational excellence to deliver innovative investment servicing solutions across EMEA.
An exciting opportunity has arisen for an experienced Fund Dealing Support Supervisor to join BNY Pershing's Funds & Custody Operations function. This role combines operational leadership with hands-on responsibility, overseeing a small team while ensuring the efficient delivery of fund applications, share class conversions, fund onboarding, and operational control activities. You'll play a key role in maintaining service quality, regulatory compliance, and operational excellence, while supporting the development of your team and driving continuous improvement across the function.
The role sits within BNY Pershing's Funds & Custody Operations team, which supports wealth managers, financial advisers, broker-dealers, and institutional clients across the EMEA region. The function is responsible for the accurate processing, settlement, servicing, and administration of investment products and client assets within a highly regulated financial services environment.
We're looking for an experienced supervisor who thrives in a fast-paced operational setting and enjoys balancing people leadership with day-to-day operational oversight. You'll work closely with internal teams, Fund Managers, Transfer Agents, Compliance, Financial Crime, and other key stakeholders to ensure operational processes are delivered accurately, risks are effectively managed, and clients receive an exceptional level of service. The role also offers the opportunity to contribute to process improvements, system enhancements, reporting, and the ongoing development of the wider Funds & Custody function.
What You'll Be Doing
- Supervising a small operational team across Fund Applications and Share Class Conversions
- Managing day-to-day workflow, priorities and service delivery
- Supporting fund onboarding and client account set-up activities
- Coordinating fund dealing support and settlement processes
- Managing client, Fund Manager and Transfer Agent queries
- Preparing Share Class Conversion instructions
- Producing MI, KRIs, scorecards, client billing and operational reporting
- Monitoring reconciliations and resolving operational exceptions
- Supporting CASS activities and client asset controls
- Working closely with Financial Crime, Compliance, MLRO and Operations teams
- Maintaining procedures, operational documentation and business continuity plans
- Supporting testing, system enhancements and operational improvements
- Leading team coaching, development and performance management
What We're Looking For
- Experience supervising operational teams within Financial Services
- Funds, Custody or Asset Servicing experience
- Strong understanding of Fund Applications or Fund Operations
- Knowledge of Share Class Conversions, Fund Onboarding or Transfer Agency processes
- Experience producing operational reporting and management information
- Excellent Excel skills including Pivot Tables, Lookups and formulas
- Experience managing operational controls and reconciliations
- Strong stakeholder and client communication skills
- Continuous improvement mindset
- Ability to manage operational priorities within a regulated environment
About You
You'll be an experienced operational leader who enjoys developing people, improving processes and ensuring high-quality operational delivery. You'll be comfortable balancing team leadership with hands-on operational responsibilities while maintaining strong client service and regulatory standards.
Typical Backgrounds
We are particularly interested in candidates with backgrounds across investment operations, asset servicing, custody, fund administration, transfer agency, platform operations, securities operations, or wealth management operations environments. Suitable candidates may currently be working within areas such as:
- Funds Operations
- Custody Operations
- Transfer Agency
- Settlements & Trade Support
- Corporate Actions
- Reconciliations
- Asset Servicing
- Client Asset / CASS Operations
- Platform or Wealth Operations
- Investment Banking Operations / Middle Office
We are open to candidates from both operational processing and client servicing backgrounds, particularly those who have worked within regulated financial services environments managing high-volume transactions, reconciliations, controls, and stakeholder interaction. Senior Associate level candidates will ideally have experience acting as an escalation point, supporting oversight responsibilities, mentoring junior team members, or contributing towards process improvement and operational efficiency initiatives.
Eligibility
Applicants must have full unrestricted right to work in the UK. Sponsorship is not available now or in the future.
How to Apply
Click Apply via LinkedIn or send your CV directly to discuss the opportunity.
Operations Supervisor in Manchester employer: BNY Pershing
At BNY Pershing, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Manchester. Our commitment to employee growth is evident through comprehensive training programs and leadership development opportunities, ensuring that our team members thrive in their careers while contributing to meaningful operational improvements in the financial services sector. With a hybrid working model and a focus on accountability and service excellence, we provide a supportive environment where you can make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Supervisor in Manchester
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like BNY Pershing. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Operations Supervisor in Manchester
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to BNY Pershing.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on BNY Pershing's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at BNY Pershing
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with BNY Pershing.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at BNY Pershing will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former BNY Pershing employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
