VP, Client Operations β€” Global CLO & Client Experience

VP, Client Operations β€” Global CLO & Client Experience

Full-Time No working from home possible
BNY Mellon

At a Glance

  • Tasks: Lead client support for CLOs and loan portfolios, ensuring high-quality service.
  • Company: Join BNY Mellon, a leader in financial services with a global presence.
  • Benefits: Competitive salary, career advancement opportunities, and a dynamic work environment.
  • Other info: Collaborative team culture focused on innovation and client satisfaction.
  • Why this job: Make a real impact by enhancing client experiences in the financial sector.
  • Qualifications: 7+ years in financial markets and strong communication skills required.

BNY Mellon is seeking a VP Client Operations in London to lead complex client support for CLOs and loan portfolios. You will drive high-quality service, coordinate with senior clients, and guide teams to resolve non-routine operational issues while leveraging a broad understanding of BNY products.

Ideal candidates bring a strong background in Corporate Trust/loan operations, 7+ years in financial markets, and excellent communication skills to foster client relationships and process improvements.

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VP, Client Operations β€” Global CLO & Client Experience employer: BNY Mellon

At BNY Mellon, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Manchester. Our commitment to employee growth is evident through comprehensive training programs and career advancement opportunities, alongside competitive compensation and benefits that ensure our team members feel valued and supported in their professional journeys.

BNY Mellon

Contact Details:

BNY Mellon Recruitment Team

We think you need these skills to ace VP, Client Operations β€” Global CLO & Client Experience

Client Relationship Management
Operational Leadership
Financial Markets Knowledge
Corporate Trust Expertise
Problem Resolution
Service Quality Management
Team Coordination