At a Glance
- Tasks: Lead client services and drive efficiencies in a dynamic team environment.
- Company: Join BNY, a leader in financial services with a strong culture of excellence.
- Benefits: Enjoy competitive pay, flexible resources, and generous paid leave for personal moments.
- Other info: Embrace a hybrid work model and grow your career in a supportive environment.
- Why this job: Make a real impact by supporting clients and driving change in the industry.
- Qualifications: Degree level education and experience in client-facing roles within finance.
The predicted salary is between 60000 - 80000 £ per year.
Senior Client Services Manager Location: Edinburgh, United Kingdom (hybrid role).
Responsibilities
- Ensure high quality, efficient and professional levels of service are maintained for our clients at a senior level.
- Drive efficiencies and champion change within the Client Management Team and the wider Depositary.
- Support clients and colleagues by maintaining a high level of product and industry knowledge.
- Lead client review meetings and coordinate the production of reporting for these forums.
- Manage and coordinate the review of change events / client scheme documentation, obtaining necessary input from other T&D business areas.
- Identify and maximise cross selling opportunities for BNY’s products and services, participating in new client pitches and providing input to RFP/RFI as required.
Qualifications
- Educated to degree level or relevant professional business qualification.
- In depth knowledge and experience of CIS.
- Industry experience with a custodian/fund manager in a client facing role.
- Excellent communication and relationship building skills.
- Ability to work under pressure with excellent organisational skills.
Benefits and Rewards
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Vice President, Trustee & Depositary Manager employer: BNY Mellon
At BNY, we pride ourselves on being an exceptional employer, offering a dynamic work culture in the heart of Edinburgh. Our commitment to employee growth is evident through our robust training programmes and opportunities for advancement, while our competitive compensation and comprehensive benefits ensure that you are well-supported both personally and professionally. Join us to be part of a team that values excellence, inclusivity, and the pursuit of meaningful work.
StudySmarter Expert Advice🤫
We think this is how you could land Vice President, Trustee & Depositary Manager
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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Don’t shy away from reaching out directly to firms like BNY Mellon. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Vice President, Trustee & Depositary Manager
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to BNY Mellon.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on BNY Mellon's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at BNY Mellon
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with BNY Mellon.
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Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at BNY Mellon will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former BNY Mellon employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
