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- Tasks: Lead the Tax Operations team, driving continuous improvement and client service excellence.
- Company: Join BNY, a global leader in financial services with a culture of innovation.
- Benefits: Competitive salary, professional growth opportunities, and a collaborative work environment.
- Other info: Dynamic role in Manchester with opportunities for career advancement and personal development.
- Why this job: Make a real impact in finance while working with cutting-edge technology and talented teams.
- Qualifications: Experience in financial services operations; advanced degree preferred but not essential.
The predicted salary is between 80000 - 100000 £ per year.
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Vice President, Tax Operations to join our enterprise custody Services Operations team. This role is located in Manchester.
In this role, you’ll make an impact in the following ways:
- Play a key role within the Tax Operations team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY's principles.
- The role will require both supervisory and hands on involvement in day‑to‑day processing.
- Ensure adherence to service standards and regulatory requirements.
- Develop and implement strategies to enhance client service delivery, by leveraging industry best practices and innovative solutions.
- Collaborate with cross‑functional teams to streamline processes and improve operational efficiencies, ensuring timely and accurate client reporting.
- Serve as point of contact for key clients, addressing their needs and concerns with professionalism and expertise.
- Monitor and analyse performance metrics to identify areas for improvement and implement corrective actions to enhance client satisfaction.
- Ensure compliance with regulatory requirements and internal policies, maintaining the highest standards of operational integrity and risk management.
- Build a culture of continuous learning, inclusion, and professional growth across the team.
To be successful in this role:
- Advanced degree or professional certifications in finance or business administration preferred but not mandatory.
- Experience in financial services operations.
- Tax Operations experience covering global withholding tax and treaties, Tax Relief at Source, Reclaims, AEOI reporting (FATCA).
Vice President, Tax Operations employer: BNY Mellon
Contact Detail:
BNY Mellon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vice President, Tax Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work at BNY or similar companies. A friendly chat can open doors and give you insider info about the role and company culture.
✨Tip Number 2
Prepare for the interview by researching BNY's values and recent projects. Show us how your experience aligns with their mission of continuous improvement and client service delivery. Tailor your answers to reflect their focus on innovation and teamwork.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in tax operations and financial services can contribute to BNY’s goals. Highlight specific examples where you've improved processes or enhanced client satisfaction in previous roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows us that you’re genuinely interested in being part of the BNY team.
We think you need these skills to ace Vice President, Tax Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Vice President, Tax Operations role. Highlight your experience in financial services operations and any relevant tax operations expertise to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our culture of continuous improvement and excellence at BNY.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you've improved processes or enhanced client service delivery in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get you on the path to joining our extraordinary team!
How to prepare for a job interview at BNY Mellon
✨Know Your Stuff
Make sure you brush up on your knowledge of tax operations, especially global withholding tax and treaties. Familiarise yourself with BNY's principles and how they align with the role. This will show that you're not just interested in the job, but that you understand the industry and the company's mission.
✨Showcase Your Leadership Skills
As a Vice President, you'll need to demonstrate your ability to lead and foster a culture of continuous improvement. Prepare examples from your past experiences where you've successfully managed teams or implemented strategies that enhanced client service delivery. This will highlight your capability to drive change and improve operational efficiencies.
✨Be Client-Centric
BNY places a strong emphasis on client satisfaction. Think about how you've addressed client needs in previous roles and be ready to discuss specific instances where you went above and beyond. This will illustrate your commitment to maintaining high standards of service and operational integrity.
✨Prepare for Cross-Functional Collaboration
Collaboration is key in this role, so be prepared to talk about your experience working with different teams. Highlight any successful projects where you streamlined processes or improved reporting accuracy. This will demonstrate your ability to work effectively across departments and contribute to the overall success of the organisation.