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- Tasks: Lead and manage client processing activities, ensuring top-notch service and quality standards.
- Company: Join BNY, a global leader in financial services with a culture of innovation.
- Benefits: Competitive pay, flexible resources, generous leave, and a focus on wellbeing.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
- Why this job: Be part of a transformative team that shapes the future of finance with cutting-edge technology.
- Qualifications: Bachelor’s degree required; experience in brokerage processing preferred.
The predicted salary is between 80000 - 120000 £ per year.
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Senior Vice President, Client Processing Manager to join our UK Transfer Agency Operations team. This role is located in Manchester, UK.
Impact and Responsibilities
- Manage Client Processing activities through other managers or a large team of senior professionals.
- Serve as a top level of support for external clients who could not have problems resolved at a lower level.
- Ensure that the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented.
- Identify and implement process improvements to improve the experience for all stakeholders.
- Recruit, direct, motivate and develop staff, maximizing their individual contribution, their professional growth, and their ability to function effectively with their colleagues as a team.
- Provide input into departmental budgets and planning.
- May develop business plans for team/group operations.
Qualifications
- A Bachelor’s degree or equivalent combination of education and experience is required.
- Advanced/graduate degree preferred.
- Experience in brokerage processing is preferred.
- Applicable local/regional licenses or certifications as required by the business.
Benefits and Rewards
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
Equal Employment Opportunity / Diversity and Inclusion
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Senior Vice President, Client Processing Manager employer: BNY Mellon
Contact Detail:
BNY Mellon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Vice President, Client Processing Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance industry, especially those at BNY. A friendly chat can open doors and give you insider info about the company culture and the role.
✨Tip Number 2
Prepare for the interview by researching BNY’s recent projects and innovations. Show us that you’re not just interested in the role but also in how you can contribute to their mission of redefining industries.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to share your unique experiences and how they relate to the role.
✨Tip Number 4
Follow up after your interview with a thank-you note. It’s a simple gesture that shows your enthusiasm for the position and keeps you fresh in the interviewers' minds. Plus, it’s a great way to reiterate your interest in joining the BNY team!
We think you need these skills to ace Senior Vice President, Client Processing Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Vice President, Client Processing Manager role. Highlight relevant experience in client processing and management, and don’t forget to showcase any process improvements you've implemented in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your skills align with our mission at BNY. Be specific about what excites you about working with cutting-edge technology and driving transformative solutions.
Showcase Leadership Skills: As a senior role, we want to see your leadership style. Share examples of how you've motivated and developed teams in previous positions. We love hearing about your approach to fostering collaboration and achieving results together!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position and our company culture there.
How to prepare for a job interview at BNY Mellon
✨Know Your Stuff
Make sure you’re well-versed in BNY's operations and the financial services industry. Brush up on brokerage processing and be ready to discuss how your experience aligns with their needs. This shows you’re not just interested, but genuinely invested in the role.
✨Showcase Leadership Skills
As a Senior Vice President, you'll need to demonstrate strong leadership capabilities. Prepare examples of how you've successfully managed teams, resolved conflicts, and driven process improvements in previous roles. Highlighting these experiences will show you can lead effectively at BNY.
✨Emphasise Client-Centric Mindset
BNY values client relationships, so be prepared to discuss how you've enhanced client experiences in past positions. Share specific instances where you’ve gone above and beyond to resolve issues or improve service delivery, showcasing your commitment to client satisfaction.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about BNY’s culture, team dynamics, and future projects. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.