Senior Vice President, Client Implementations

Senior Vice President, Client Implementations

Full-Time 60000 - 75000 £ / year (est.) No working from home possible
BNY Mellon

At a Glance

  • Tasks: Lead complex client onboarding projects and ensure smooth transitions for new clients.
  • Company: Join a leading financial services firm with a focus on innovation and client satisfaction.
  • Benefits: Competitive salary, professional development opportunities, and a dynamic work environment.
  • Other info: Collaborative culture with opportunities for career advancement in a fast-paced industry.
  • Why this job: Make a significant impact by driving successful client implementations and enhancing client experiences.
  • Qualifications: Bachelor’s degree, project management certification preferred, and strong client-facing experience.

The predicted salary is between 60000 - 75000 £ per year.

We’re seeking a future team member for the role of Senior Vice President, Client Implementations to join our Client Conversion & Change Team within the Client Activation Strategic Delivery Group.

This role will be based in London, UK.

Responsibilities

  • Responsible for project/program management of complex projects and programs for new business, typically long‑term, multi‑year, and possibly across platforms.
  • Collaborate with internal key partners and clients to facilitate the conversion of new client’s assets, processes, and procedures from current custodian(s) to BNY.
  • Deploy full program governance with standard artifacts to track project plan assignments.
  • Coordinate planning, scheduling, reporting, and issue/risk tracking, escalating project/program risks to management and working with internal and external stakeholders to meet target onboarding/conversion timelines.
  • Lead Client Conversion and Change improvement initiatives.
  • Provide leadership and recommendations for overall success of complex onboardings/conversions to ensure the highest quality of project delivery and client satisfaction.
  • Collaborate with firm‑wide resources (Operations, Product, Technology, Legal, etc.) to ensure client onboarding/conversion needs are being addressed and ensure alignment across teams.
  • Proactively manage client expectations by evaluating scope creep, material project changes, and customized operating models.

Qualifications

  • Bachelor’s degree or the equivalent
  • Project Management Certification is strongly preferred
  • Strong understanding of Accounting preferred
  • Experience in client‑facing and/or project management roles is strongly recommended
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Senior Vice President, Client Implementations employer: BNY Mellon

At BNY Mellon, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Manchester. Our commitment to employee growth is evident through comprehensive training programs and career advancement opportunities, alongside competitive compensation and benefits that ensure our team members feel valued and supported in their professional journeys.

BNY Mellon

Contact Details:

BNY Mellon Recruitment Team

StudySmarter Expert Advice🤫

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We think you need these skills to ace Senior Vice President, Client Implementations

Project Management
Client Relationship Management
Change Management
Governance Frameworks
Risk Management
Stakeholder Engagement
Process Improvement

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