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For Companies At a Glance
- Tasks: Build and enhance client relationships while solving operational challenges.
- Company: Join BNY, a leading global financial services company driving innovation.
- Benefits: Competitive pay, flexible resources, generous leave, and wellbeing programs.
- Why this job: Be part of a team that shapes the future of finance with cutting-edge technology.
- Qualifications: Experience in client-facing roles and strong relationship-building skills.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 43200 - 72000 £ per year.
Overview
Senior Associate, Client Services – Markets
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what
We’re seeking a future team member for the role of Senior Associate, Client Service to join our Global Liquidity & Margin Services team. This role is in London.
Responsibilities
- Working closely with our Sales / Relationship Management, Product, Regulatory teams, Risk, Compliance, and Legal to improve and build new and existing client relationships.
- Supporting clients in addressing moderately complex operational and technical issues and ensuring requests are executed.
- Monitoring client inquiries, resolving non-routine issues and escalating complex issues as needed
- Participating in internal activities and initiatives designed to improve the client experience
- Utilizing problem-solving skills and best judgement to interpret information and to provide our clients with information related to BNY products
Qualifications
- Several years in a client facing role.
- Good understanding of different liquidity products, Collateral segregation, Money Market Funds, Cash deposits, Client Money accounts
- Ability to build relationships across BNY lines of business and act as a client advocate within BNY
- Attention to detail and accuracy, and good time management.
- Project management experience (preferred)
- Bachelor’s degree or the equivalent combination of education and experience is required
- Experience in an operational area and/or client services
- Great team player
Awards and News
Our Awards and News:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Benefits and Rewards
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
Equal Employment Opportunity
BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY Newsroom • BNY LinkedIn
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Senior Associate, Client Services – Global Liquidity & Margin Services employer: BNY Mellon
Contact Detail:
BNY Mellon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Associate, Client Services – Global Liquidity & Margin Services
✨Tip Number 1
Network like a pro! Reach out to current or former employees at BNY through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching BNY’s latest projects and initiatives. Show them you’re not just another candidate; you’re genuinely interested in how you can contribute to their innovative culture.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves addressing complex client issues, think of examples from your past experiences where you successfully resolved challenges. Be ready to share these during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the BNY team.
We think you need these skills to ace Senior Associate, Client Services – Global Liquidity & Margin Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Associate role. Highlight your client-facing experience and any relevant knowledge of liquidity products to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about client services and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled complex issues in the past. We love seeing candidates who can think on their feet and provide innovative solutions for clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BNY Mellon
✨Know Your Products
Make sure you have a solid understanding of liquidity products, collateral segregation, and money market funds. Brush up on how these products work and their relevance to client services. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex operational or technical issues in the past. BNY values candidates who can think critically and provide solutions, so be ready to discuss specific scenarios where you successfully resolved client inquiries or escalated issues.
✨Build Rapport with Interviewers
Remember, this role is all about client relationships. Practice building rapport during your interview by being personable and engaging. Show genuine interest in the interviewers' experiences at BNY and how they contribute to the company culture.
✨Highlight Your Team Player Attitude
BNY is looking for great team players, so be prepared to discuss your experience working collaboratively across different teams. Share examples of how you've contributed to team success and supported colleagues in achieving common goals.
