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- Tasks: Engage with clients, resolve issues, and enhance relationships in a dynamic financial environment.
- Company: Join BNY, a leading global financial services firm influencing 20% of the world's investible assets.
- Benefits: Enjoy competitive pay, flexible resources, generous leave, and wellness programs tailored for your journey.
- Why this job: Be part of a culture that champions innovation, inclusion, and impactful client solutions.
- Qualifications: Requires client-facing experience, understanding of liquidity products, and a bachelor's degree or equivalent.
- Other info: Recognised as a top employer for innovators and advocates of diversity.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Senior Associate, Client Services – Markets
At BNY, our culture allows us to run our company better and enables employees\’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world\’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what
We\’re seeking a future team member for the role of Senior Associate, Client Service to join our Global Liquidity & Margin Services team This role is in London.
In this role, you\’ll make an impact in the following ways:
- Working closely with our Sales / Relationship Management , Product , Regulatory teams , Risk, Compliance , and Legal to improve and build new and existing client relationships.
- Supporting clients in addressing moderately complex operational and technical issues and ensuring requests are executed.
- Monitoring client inquiries, resolving non-routine issues and escalating complex issues as needed
- Participating in internal activities and initiatives designed to improve the client experience
- Utilizing problem-solving skills and best judgement to interpret information and to provide our clients with information related to BNY products
To be successful in this role, we\’re seeking the following:
- Several years in a client facing role.
- Good understanding of different liquidity products, Collateral segregation, Money Market Funds, Cash deposits, Client Money accounts
- Ability to build relationships across BNY lines of business and act as a client advocate within BNY
- Attention to detail and accuracy, and good time management.
- Project management experience (preferred)
- Bachelor\’s degree or the equivalent combination of education and experience is required
- Experience in an operational area and/or client services
- Great team player
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here\’s a few of our recent awards:
- America\’s Most Innovative Companies, Fortune, 2025
- World\’s Most Admired Companies, Fortune 2025
- \”Most Just Companies\”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life\’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
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Senior Associate, Client Services - Global Liquidity & Margin Services employer: BNY Mellon
Contact Detail:
BNY Mellon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Associate, Client Services - Global Liquidity & Margin Services
✨Tip Number 1
Familiarise yourself with BNY's products and services, especially in liquidity and margin services. Understanding their offerings will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of BNY, particularly those in client services or related roles. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that showcase your problem-solving skills and ability to manage client relationships. Highlighting these skills will show that you're well-equipped for the challenges of the role.
✨Tip Number 4
Stay updated on industry trends and news related to financial services and liquidity management. Being knowledgeable about current events will allow you to speak confidently about the sector and how BNY fits into the larger picture.
We think you need these skills to ace Senior Associate, Client Services - Global Liquidity & Margin Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles, particularly in financial services. Emphasise your understanding of liquidity products and any project management experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving skills and ability to build relationships. Mention specific examples of how you've improved client experiences in previous roles.
Highlight Relevant Skills: In your application, clearly outline your attention to detail, time management skills, and any operational experience. These are key attributes for the Senior Associate role.
Research BNY: Familiarise yourself with BNY's culture, values, and recent news. This will help you align your application with their mission and demonstrate your genuine interest in the company.
How to prepare for a job interview at BNY Mellon
✨Understand the Role and Company
Before the interview, make sure to thoroughly research BNY and the specific responsibilities of the Senior Associate role. Familiarise yourself with their liquidity products and client services approach, as this will help you demonstrate your knowledge and enthusiasm during the conversation.
✨Showcase Your Client-Facing Experience
Since this role requires several years in a client-facing position, prepare examples from your past experiences where you've successfully built relationships and resolved complex issues. Highlight your problem-solving skills and how you've acted as an advocate for clients.
✨Demonstrate Attention to Detail
Given the emphasis on accuracy and detail in this role, be ready to discuss how you ensure precision in your work. You might want to share specific instances where your attention to detail made a significant impact on a project or client relationship.
✨Prepare Questions for the Interviewers
Having insightful questions prepared shows your genuine interest in the role and the company. Consider asking about the team dynamics, the challenges they face in client services, or how they measure success in this position. This not only helps you gauge if it's the right fit but also engages your interviewers.
