Senior Associate, Client Processing Team Lead
Senior Associate, Client Processing Team Lead

Senior Associate, Client Processing Team Lead

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team in managing client accounts and resolving inquiries.
  • Company: Join BNY, a global leader in financial services with a culture of innovation.
  • Benefits: Enjoy competitive pay, flexible resources, and generous paid leave for personal growth.
  • Why this job: Be part of a transformative team that shapes the future of finance.
  • Qualifications: Associate degree or equivalent experience; management skills preferred.
  • Other info: Great career development opportunities in a supportive environment.

The predicted salary is between 36000 - 60000 £ per year.

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

We're seeking a future team member for the role of Client Processing Senior Associate to join our Conventional Trust Platform. This role is located in Manchester, UK. In this role, you'll make an impact in the following ways:

  • Supervise and manage the day-to-day operations of a small- to medium-sized client processing support team handling all aspects of client accounts, including solicitation, inquiries, and problem resolution.
  • Manage the daily transactional workflow within the team and align team resources accordingly to complete daily tasks.
  • Serve as the first-line supervisor for task assignment and issue resolution.
  • Direct, motivate, and develop staff to maximize individual contributions, professional growth, and effective team collaboration.

To be successful in this role, we're seeking the following:

  • Associate degree in a related discipline or equivalent combination of education and experience is required. Bachelor's degree preferred.
  • Technical and management experience preferred.
  • Experience in the securities or financial services industry is a plus.
  • Applicable local/regional licenses or certifications as required by the business.

Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Senior Associate, Client Processing Team Lead employer: BNY Mellon

At BNY, we pride ourselves on fostering a culture that champions innovation and employee growth, making us an exceptional employer in the financial services sector. Located in Manchester, our team enjoys competitive compensation, comprehensive benefits, and a supportive work environment that encourages collaboration and personal development. Join us to be part of a forward-thinking organisation where your contributions truly matter and you can thrive both professionally and personally.
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Contact Detail:

BNY Mellon Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Associate, Client Processing Team Lead

✨Tip Number 1

Network like a pro! Reach out to current or former employees at BNY through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by researching BNY's culture and values. Show them you’re not just another candidate; you’re someone who aligns with their mission of driving transformative solutions in finance.

✨Tip Number 3

Practice common interview questions, especially those related to team management and client processing. We want you to feel confident and ready to showcase your skills and experience!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the BNY team.

We think you need these skills to ace Senior Associate, Client Processing Team Lead

Team Management
Client Account Management
Problem Resolution
Transactional Workflow Management
Staff Development
Motivational Skills
Collaboration
Financial Services Knowledge
Securities Industry Experience
Technical Aptitude
Communication Skills
Supervisory Skills
Adaptability
Organisational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Senior Associate role. Highlight your experience in client processing and any relevant management skills. We want to see how your background aligns with what we do at BNY!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the financial services industry and how you can contribute to our team. Keep it engaging and personal – we love a good story!

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved processes or led teams in the past. We’re all about innovation, so let us know how you’ve made an impact!

Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role there!

How to prepare for a job interview at BNY Mellon

✨Know Your Stuff

Make sure you understand the role of a Senior Associate in the Client Processing Team. Brush up on your knowledge of client account management, problem resolution, and team dynamics. Being able to discuss specific examples from your past experience will show that you're not just familiar with the responsibilities but have also successfully handled similar challenges.

✨Showcase Your Leadership Skills

Since this role involves supervising a team, be prepared to talk about your leadership style. Think of instances where you've motivated a team or resolved conflicts. Highlight how you can direct and develop staff to maximise their contributions, as this is key to success in the position.

✨Familiarise Yourself with BNY's Culture

BNY prides itself on innovation and collaboration. Research their recent projects and initiatives, especially those involving AI and technology. This will help you align your answers with their values and demonstrate that you're genuinely interested in being part of their extraordinary team.

✨Prepare Questions

Interviews are a two-way street, so come armed with thoughtful questions. Ask about the team's current challenges or how success is measured in the role. This shows that you're not only interested in the job but also in contributing to the team's success and growth.

Senior Associate, Client Processing Team Lead
BNY Mellon

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