At a Glance
- Tasks: Lead client engagement and strengthen relationships while delivering high-quality service.
- Company: Join BNY, a top global financial services company driving innovation.
- Benefits: Competitive pay, flexible resources, generous leave, and wellbeing programs.
- Other info: Fluent in Dutch? Your expertise is highly valued here!
- Why this job: Make a real impact in finance with cutting-edge technology and a collaborative culture.
- Qualifications: Strong communication skills, financial acumen, and experience in performance and compliance.
The predicted salary is between 80000 - 100000 £ per year.
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
We’re seeking a future team member for the role of Vice President to join our Client Operations & Reporting team. This role is located in Manchester.
In this role, you’ll make an impact in the following ways:
- Strengthen institutional client relationships, ensure high‑quality delivery, and convert satisfaction into growth through proactive issue resolution and cross‑functional execution.
- Own end‑to‑end client engagement, partnering with Service and Commercial teams to strengthen relationships and drive retention and growth.
- Deepen executive‑level relationships with institutional investment offices and key BNY stakeholders to elevate client satisfaction and expand cross‑sell of BNY services.
- Serve as the primary point of contact for Global Risk Solutions (Performance & Compliance), resolving complex internal/external inquiries across performance measurement, asset allocation, attribution, risk, and investment analytics.
- Lead initiatives and projects independently; deliver high‑quality client service while orchestrating multi‑stakeholder work across sales, onboarding, migration, and conversion.
- Coordinate cross‑functionally to align investment data, operations, and technology; accelerate resolution of data‑quality and complex technical issues to safeguard client outcomes.
To be successful in this role, we’re seeking the following:
- Executive communication: Exceptional written and verbal skills; adept at toggling between deep analytical detail and high‑level narratives tailored to client sophistication.
- Financial acumen: Strong grounding in industry concepts, performance, attribution, and investment/risk analytics; practical fluency with institutional investor use cases.
- Data and tooling: Advanced Excel and PowerPoint; working knowledge of SQL and visualization platforms; confident using query databases and analytical tools.
- Investment data expertise: Deep understanding of investment data workflows, vendor data sources, and interactions across managers, administrators, consultants, and service providers.
- Alternatives and derivatives: Familiar with alternative investments and advanced risk analysis; solid grasp of derivatives strategies and their impacts on performance, exposure, and risk reporting.
- Regulatory awareness: Exposure to regional/country regulatory reporting and how performance/risk data underpins those disclosures.
- Dutch Language & FTK Regulatory Expertise: Fluent in spoken and written Dutch, with good knowledge of the Dutch pension system and FTK (Financieel Toetsingskader) regulatory reporting requirements, enabling accurate interpretation of jurisdiction‑specific rules and effective engagement with Dutch pension stakeholders.
Experience:
- Extensive experience in relevant domains (Fund Accounting, Performance, Compliance), with a track record of delivering high‑quality analyses and client outcomes.
- Bachelor’s in Accounting, Economics, Finance, or Mathematics (or equivalent).
- Preferred: Master’s degree and professional certifications (e.g., CFA, CIPM, CAIA, FRM, ACCA, CIMA).
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Vice President, Client Reporting/Performance Manager in Manchester employer: BNY Mellon
At BNY, we pride ourselves on fostering a culture that champions innovation and employee growth, making us an exceptional employer in the financial services sector. Located in Manchester, our team enjoys access to cutting-edge technology and a collaborative environment that empowers individuals to drive impactful solutions while enjoying competitive compensation and comprehensive benefits. Join us to be part of a forward-thinking organisation that values your contributions and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Vice President, Client Reporting/Performance Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at BNY through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching BNY’s recent projects and innovations. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their success.
✨Tip Number 3
Practice your executive communication skills. You’ll need to toggle between detailed analytics and high-level narratives, so get comfortable explaining complex ideas simply and clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the BNY team.
We think you need these skills to ace Vice President, Client Reporting/Performance Manager in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Vice President role. Highlight your experience in client reporting and performance management, and don’t forget to showcase your financial acumen and communication skills!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to strengthen client relationships and deliver high-quality service. Use metrics where possible to quantify your impact.
Be Clear and Concise:BNY values exceptional written communication, so keep your application clear and to the point. Avoid jargon unless it’s relevant, and ensure your narrative flows logically to keep the reader engaged.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at BNY Mellon
✨Know Your Numbers
As a Vice President in Client Reporting, you’ll need to demonstrate your financial acumen. Brush up on key metrics related to performance measurement and risk analytics. Be ready to discuss how you've used data to drive client satisfaction and growth in previous roles.
✨Master Executive Communication
This role requires exceptional communication skills. Practice articulating complex ideas clearly and concisely. Prepare examples of how you've tailored your communication style to different audiences, especially at the executive level, to strengthen relationships and resolve issues.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific instances where you've resolved complex client inquiries or technical issues. Highlight your ability to coordinate across teams and deliver high-quality service, as this will be crucial for the role.
✨Understand the Regulatory Landscape
Familiarise yourself with the FTK regulatory requirements and the Dutch pension system. Be ready to explain how your knowledge of these regulations can benefit BNY and enhance client engagement, especially with Dutch stakeholders.
