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- Tasks: Lead client onboarding projects and optimise processes for a seamless experience.
- Company: Join BNY, a top global financial services company driving innovation.
- Benefits: Competitive pay, flexible resources, generous leave, and wellbeing programs.
- Why this job: Be part of transformative solutions that redefine industries and uplift communities.
- Qualifications: Experience in client onboarding and strong project management skills required.
- Other info: Dynamic culture with opportunities for personal and professional growth.
The predicted salary is between 54000 - 84000 ÂŁ per year.
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of VP, Client Enablement Manager to join our Wealth Solution team. This role is located in Manchester.
Responsibilities- Lead end‑to‑end client onboarding projects: define scope, plan timelines, allocate resources, manage RAID logs, and provide clear status reporting to stakeholders.
- Own and optimise onboarding processes: map workflows, standardise procedures, and continuously improve efficiency across onboarding touchpoints.
- Develop deep understanding of onboarding systems and data flows; liaise with technology and Operations teams to resolve defects, improve integrations, and ensure data quality.
- Partner with Wealth client teams to capture requirements, tailor onboarding journeys to client segments, and ensure a high‑touch, client‑obsessed experience.
- Education: Ideally a Bachelor’s degree in Business, Finance, Education/Instructional Design, Communications, or a related field; or equivalent practical experience.
- Experience: Previous onboarding experience; Extensive work experience, with meaningful time spent in client onboarding, implementation, or operational delivery.
- Project/Program Management: Proven ability to manage complex, multi‑stakeholder onboarding initiatives; familiarity with PM methodologies and tools (e.g., Agile, Waterfall, RAID, dashboards).
- Systems and Data Literacy: Strong understanding of onboarding platforms, document management, and data flows; ability to partner with tech and operations to remediate issues.
- Wealth Domain Knowledge: Understanding of wealth management client segments, products, account structures, documentation requirements, and service expectations.
- Stakeholder Management and Communication: Excellent communication skills; ability to influence cross‑functional teams (sales, operations, tech, risk) and present clearly to senior stakeholders.
- Process Improvement: Track record in simplifying processes, removing friction, and driving measurable client experience and cycle‑time improvements.
- Preferred (nice‑to‑have): Professional certifications (e.g., PMP, Agile/Scrum, Lean/Six Sigma) and experience implementing onboarding tooling or client journey transformations.
At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Recent Awards America’s Most Innovative Companies, Fortune, 2025 World’s Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025.
Benefits and RewardsBNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Vice President, Client Enablement Manager in Manchester employer: BNY Mellon
Contact Detail:
BNY Mellon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vice President, Client Enablement Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at BNY on LinkedIn. Ask them about their experiences and any tips they might have for landing the VP, Client Enablement Manager role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by diving deep into BNY's culture and values. Familiarise yourself with their recent projects and innovations. When you show that you understand what makes BNY tick, you'll stand out as a candidate who truly gets it.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've led onboarding projects or improved processes in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team. Make sure to tailor your application to highlight your relevant experience in client onboarding and project management.
We think you need these skills to ace Vice President, Client Enablement Manager in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the VP, Client Enablement Manager role. Highlight your relevant experience in client onboarding and project management, and don’t forget to mention any specific tools or methodologies you’ve used that align with what BNY is looking for.
Showcase Your Communication Skills: Since this role involves influencing cross-functional teams, it’s crucial to demonstrate your communication prowess. Use clear, concise language in your application and provide examples of how you've effectively communicated with stakeholders in past roles.
Highlight Process Improvement Experience: BNY values candidates who can simplify processes and enhance client experiences. In your application, share specific instances where you’ve successfully improved onboarding processes or resolved issues, showcasing your ability to drive efficiency.
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s a straightforward process, and we’re excited to see how you can contribute to our team at BNY!
How to prepare for a job interview at BNY Mellon
✨Know Your Onboarding Processes
Before the interview, make sure you have a solid understanding of client onboarding processes. Familiarise yourself with common workflows and best practices in the industry. This will help you speak confidently about how you can optimise these processes at BNY.
✨Showcase Your Project Management Skills
Be prepared to discuss your experience with project management methodologies like Agile or Waterfall. Have specific examples ready that demonstrate your ability to manage complex onboarding initiatives and how you’ve successfully navigated multi-stakeholder environments.
✨Understand the Wealth Management Landscape
Brush up on your knowledge of wealth management client segments and products. Being able to discuss the specific needs and expectations of different client types will show that you’re not just a fit for the role, but also genuinely interested in the industry.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. Since the role involves influencing cross-functional teams, being able to communicate your ideas effectively will be crucial. Consider doing mock interviews to refine your delivery and ensure you can present your experiences confidently.