Vice President, Client Activation Manager in Manchester
Vice President, Client Activation Manager

Vice President, Client Activation Manager in Manchester

Manchester Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire a team to deliver exceptional client service and drive transformative solutions.
  • Company: Join BNY, a global leader in financial services with a culture of innovation.
  • Benefits: Enjoy competitive pay, flexible resources, generous leave, and a focus on wellbeing.
  • Why this job: Be part of a dynamic team shaping the future of finance with cutting-edge technology.
  • Qualifications: 5+ years in people management and a knack for simplifying complex processes.
  • Other info: Hybrid role in Manchester with excellent career growth opportunities.

The predicted salary is between 72000 - 108000 £ per year.

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

We’re seeking a future team member for the role of Vice President, Client Activation Manager to join our Client Activation team, part of the Enterprise Onboarding Platform. This role is hybrid and located in Manchester, UK.

Responsibilities
  • Lead, manage, motivate, and coach a team of up to 10 client-facing direct reports, focusing on the delivery of excellent client service, in line with service level agreements.
  • Maintain a strong risk mitigation and control environment.
  • Build and maintain effective working relationships with key stakeholders in the Enterprise Onboarding Platform, and across Client Service Delivery, Custody Operations, and other Platforms.
  • Work with peer group and the global management team to contribute to the objectives and key results of the Enterprise Onboarding Platform.
  • Play a key role in executing on strategic initiatives from a data, automation, risk focused and client excellence lens.
Qualifications
  • Someone who thrives in an environment with frequent change and has experience in understanding and driving change from a process, technology, and organizational perspective.
  • An experienced people manager with the ability to quickly build trust and rapport with direct reports and other colleagues.
  • Proven success in managing a client service team, working to short deadlines, and meeting client demands.
  • The ability to understand and simplify complex processes.
  • A minimum experience of 5 years managing people.
Company information and benefits

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Vice President, Client Activation Manager in Manchester employer: BNY Mellon

At BNY, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Vice President, Client Activation Manager in Manchester, you'll benefit from competitive compensation, generous paid leave, and a strong focus on personal and professional growth, all while being part of a leading global financial services firm that values innovation and collaboration. Join us to make a meaningful impact in the world of finance and enjoy the unique advantages of working in a vibrant city known for its rich history and diverse community.
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Contact Detail:

BNY Mellon Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Vice President, Client Activation Manager in Manchester

✨Tip Number 1

Network like a pro! Reach out to current or former employees at BNY on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in candidates.

✨Tip Number 2

Prepare for the interview by understanding BNY's mission and values. We should be ready to discuss how our experience aligns with their focus on client service and innovation. Show them we’re not just a fit, but the perfect fit!

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or use online resources. The more we rehearse, the more confident we’ll feel when it’s time to shine in front of the hiring team.

✨Tip Number 4

Don’t forget to follow up after the interview! A quick thank-you email can set us apart from other candidates. Let’s express our enthusiasm for the role and remind them why we’re the best choice for the team.

We think you need these skills to ace Vice President, Client Activation Manager in Manchester

Team Leadership
Client Service Management
Risk Mitigation
Stakeholder Relationship Management
Change Management
Process Improvement
Data Analysis
Automation
Organisational Skills
Communication Skills
Trust Building
Deadline Management
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Vice President, Client Activation Manager role. Highlight your experience in managing client service teams and any relevant achievements that align with the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills match what we're looking for. Be sure to mention your experience with change management and building relationships, as these are key for us.

Showcase Your Leadership Skills: As a future leader in our team, we want to see examples of how you've motivated and coached others. Share specific instances where you've led a team to success, especially in client-facing roles. This will help us understand your leadership style!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our amazing team!

How to prepare for a job interview at BNY Mellon

✨Know Your Stuff

Before the interview, dive deep into BNY's culture and values. Understand their approach to client activation and how they leverage technology. This will help you align your experiences with what they’re looking for.

✨Showcase Your Leadership Skills

As a Vice President, you'll need to lead a team effectively. Prepare examples of how you've motivated and managed teams in the past, especially in high-pressure situations. Highlight your ability to build trust and rapport.

✨Be Ready for Change

BNY thrives on innovation and change. Be prepared to discuss how you've successfully navigated change in previous roles. Share specific instances where you’ve driven process improvements or adapted to new technologies.

✨Ask Insightful Questions

At the end of the interview, ask questions that show your interest in the role and the company. Inquire about their strategic initiatives or how they measure success in client activation. This demonstrates your engagement and forward-thinking mindset.

Vice President, Client Activation Manager in Manchester
BNY Mellon
Location: Manchester

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