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- Tasks: Lead global teams to enhance client support and operational efficiency.
- Company: Join BNY, a top global financial services company driving innovation.
- Benefits: Competitive pay, flexible resources, generous leave, and wellness programs.
- Why this job: Be part of transformative solutions that redefine industries and uplift communities.
- Qualifications: Leadership experience in Corporate Trust or Operations management required.
- Other info: Foster a culture of continuous learning and professional growth.
The predicted salary is between 72000 - 108000 £ per year.
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance.
We’re seeking a future team member for the role of Client Processing Group Manager, Senior Vice President to join our Conventional Trust team. This role is located in Manchester, UK.
Responsibilities- Lead and manage global processing teams responsible for providing quality support to clients with transactions and resolving operational issues.
- Develop and implement process improvements to enhance operational efficiency, leveraging data-driven insights and innovative solutions.
- Maintain familiarity with industry best practices and seek opportunities to implement them as appropriate.
- Establish and maintain relationships with key business partners.
- Collaborate with cross-functional teams to resolve complex client issues, utilizing expertise to provide effective solutions.
- Monitor and assess performance, ensuring alignment with strategic objectives.
- Determine and report on key performance and risk indicators.
- Provide forward-looking insights on client trends to enhance the service proposition and drive future revenue growth.
- Development of strategic initiatives designed to improve the overall client service experience and enhance team productivity and quality.
- Recruit, direct, motivate, and develop staff, maximizing their individual contributions and ability to function effectively with colleagues as a team.
- Foster a culture of continuous learning and development within the team, promoting professional growth and advancement.
- Responsible for the achievement of team goals and talent management.
- Bachelor’s degree or the equivalent combination of education and experience is required; MBA preferred.
- Experience in Corporate Trust or Conventional Trust and Operations management.
- Strong leadership experience required.
- Proven track record of implementing strategic change in an operational environment.
- Excellent communication and negotiation skills to maximise collaboration with multiple stakeholder groups.
- Experience in identifying and implementing new technologies to modernise working practices and maximise operational efficiencies.
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Senior Vice President, Client Operations Manager in Manchester employer: BNY Mellon
Contact Detail:
BNY Mellon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Vice President, Client Operations Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at BNY on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching BNY's recent projects and innovations. Show them you’re not just another candidate; you’re genuinely interested in how they’re shaping the future of finance.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you’ve led teams or implemented changes. BNY values strong leadership, so make sure you highlight your experience in a way that resonates with their culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the BNY team.
We think you need these skills to ace Senior Vice President, Client Operations Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Senior Vice President, Client Operations Manager. Highlight your leadership experience and any relevant achievements in operations management that align with the job description.
Craft a Compelling Cover Letter: Your cover letter should tell a story about your journey and how it connects to BNY's mission. Use specific examples to demonstrate your ability to drive strategic change and enhance client service experiences.
Showcase Your Tech Savvy: Since the role involves leveraging new technologies, don’t forget to mention any experience you have with innovative solutions or data-driven insights. This will show us that you're ready to embrace the future of finance.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at BNY Mellon
✨Know Your Numbers
As a Senior Vice President, you'll need to demonstrate your understanding of key performance indicators. Brush up on relevant metrics in client operations and be ready to discuss how you've used data-driven insights to improve efficiency in past roles.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you successfully led teams through change or resolved complex issues. Be specific about your approach and the outcomes, as this will resonate with their focus on team development and operational excellence.
✨Understand the Industry Landscape
Familiarise yourself with current trends in the financial services sector, especially around AI and technology integration. Being able to discuss how these innovations can enhance client service will show that you're not just a fit for the role but also forward-thinking.
✨Build Rapport with Stakeholders
Since the role involves collaboration with various stakeholders, think about how you can demonstrate your communication and negotiation skills. Prepare anecdotes that illustrate your ability to build relationships and resolve conflicts effectively, which is crucial for driving transformative solutions.
