Fund Operations Administrator in Manchester

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

We’re seeking a future team member for the role of Fund Operations Administrator to join our Fund Operations team. Pershing provides a broad range of financial business solutions to investment banks, broker-dealers, wealth managers, financial planners and advisers across EMEA. We provide sophisticated front-end technology and flexible middle office capabilities with execution, settlement and custody services. These are supported by a robust regulatory and compliance framework with dedicated client asset experience and expertise. This role is located in Manchester.

In this role, you’ll make an impact in the following ways:

• Liaising with Fund Managers, Transfer Agents and Clients to complete and provide documents which can include fund application forms, AML documents and internal Funds service agreements
• Assisting with adding new funds to the service and maintenance of all funds, i.e. completing Corporate Actions, Static Data updates and Transfers as required
• Completion of Non-standard product reviews using Fund specific documentation
• Preparing and submitting Share Class Conversion instructions
• Monthly creation of MI for both Clients and Fund Managers
• Monthly preparation of KRIs, Client Billing, Scorecard, Account Ownership and other required reports internally
• Handles all client queries and resolves issues within SLA
• Testing for releases, functional changes, and ad-hoc testing which can include weekend and early morning tests
• Keeping procedures updated

To be successful in this role, we’re seeking the following:

Essential:

• Skilled in Microsoft Excel including confident use of formulas, lookups and pivot tables
• Good attention to detail, prioritisation and time management required
• Experience in dealing with clients over the phone and written (email)
• Proactive approach to work and ability to adapt to change and use initiative to overcome challenges

Desirable:

• Understanding of Funds – (desirable)
• Experience of dealing with Fund Managers and Transfer Agents – (desirable)

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

This is a talent pipeline posting and does not represent any one particular job opening. By applying to this pipeline requisition, your interest will be reviewed for multiple potential openings based upon your background and disclosed work preference.