We’re seeking a future team member for the role of Vice President, Content Strategy & Governance – Deal Management, Global Payments & Trade to join our Sales Enablement, Global Payments & Trade team. This role is located in London
In this role, you’ll make an impact in the following ways:
- Lead the development and ongoing management of a content governance framework across Sales Enablement and Proposal & DDQ content.
- Oversee content maintenance and quality assurance across platforms including Seismic, Loopio, and SharePoint.
- Own and evolve foundational Global Payments & Trade narratives, messaging, and strategic content to ensure consistency and alignment with business priorities.
- Develop and maintain structured processes for content creation, review, approval, publication, archival, and retirement.
- Establish and manage a content maintenance calendar informed by business priorities, content usage, product updates, market events, and regulatory requirements.
- Partner closely with Marketing, Product, Sales, and Proposal & DDQ teams to identify opportunities for content reuse and reduce duplication.
- Create more efficient content workflows that minimize unnecessary subject matter expert involvement and centralize feedback processes.
- Identify and implement opportunities to use AI and automation to improve content operations, including workflow efficiency, searchability, summarization, tagging, and maintenance.
- Use content performance data, usage analytics, and stakeholder feedback to support continuous improvement.
- Drive adoption of content standards, governance practices, and new tools through effective stakeholder engagement and change management.
To be successful in this role, we’re seeking the following:
- Bachelor’s degree in Communications, Marketing, Business, or a related field.
- A number of years relevant experience in content strategy, content governance, sales enablement, marketing, or product-related functions.
- Demonstrated experience managing complex content libraries, editorial calendars, or structured content maintenance programs.
- Proven experience establishing or supporting content governance practices, including ownership models, review processes, version control, taxonomy, and metadata standards.
- Excellent writing, editing, and communication skills, with strong attention to detail and consistency.
- Strong organizational, project management, and prioritization skills.
- Ability to manage multiple stakeholders and deliver results in a highly matrixed environment.
- Demonstrated ability to improve processes and enhance operational efficiency.
Vice President, Content Strategy & Governance – Deal Management, Global Payments & Trade in London employer: BNY Mellon
At BNY, we pride ourselves on fostering a culture that champions innovation and employee growth, making us an exceptional employer in the heart of London. Our commitment to competitive compensation, comprehensive benefits, and a supportive work environment empowers our team members to thrive both personally and professionally. Join us to be part of a dynamic team that not only drives transformative solutions in finance but also uplifts communities worldwide.
