Vice President, Client Service I in London
Vice President, Client Service I

Vice President, Client Service I in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Collaborate with clients and teams to deliver tailored financial solutions and exceptional service.
  • Company: Join BNY, a leading global financial services company known for innovation and inclusion.
  • Benefits: Competitive pay, flexible resources, generous leave, and wellbeing programs.
  • Why this job: Make a real impact in finance while working with cutting-edge technology and talented professionals.
  • Qualifications: Understanding of Structured Finance and client management experience.
  • Other info: Be part of a culture that values excellence and offers great career growth opportunities.

The predicted salary is between 36000 - 60000 £ per year.

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting‐edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Vice President, Client Service I to join our EMEA Corporate Trust, Structure Finance Client Service team. This role is located in London, United Kingdom.

In this role, you'll make an impact in the following ways:

  • Collaborate with the Sales & Relationship Management team in the pre‐mandate conversations and business development initiatives to identify and clarify the offering from Corporate Trust and address relevant queries from clients.
  • Work with the Transaction Management Group to ensure the operational aspects of the transaction are in line with BAU processes and, if required, make sure that any non‐BAU processes are captured and documented accordingly.
  • Support the client on a day‐to‐day basis making sure all operational services are delivered to the client in accordance with our contractual obligations. Build trust and good working relationships with clients to encourage repeat business opportunities.
  • Provide excellent client service delivery and understanding of clients' needs. Demonstrate an understanding of services provided both within Corporate Trust and across the firm to be able to provide the clients with tailored solutions.
  • Knowledge of capital markets operational processes and procedures and demonstrate an understanding of the commercial rationale, structure, risks, and rewards associated with transactions.

To be successful in this role, we're seeking the following:

  • An understanding of Structured Finance deal structures.
  • Knowledge of the Debt Issuance markets, primarily Euroclear and Clearstream.
  • Management of a client portfolio and/or process.

At BNY, our culture speaks for itself. BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‐for‐performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Vice President, Client Service I in London employer: BNY Mellon

At BNY, we pride ourselves on fostering a culture that champions innovation and inclusivity, making it an exceptional place for professionals to thrive. Located in the vibrant city of London, our Vice President, Client Service I role offers not only competitive compensation and comprehensive benefits but also unparalleled opportunities for personal and professional growth within a leading global financial services firm. Join us to be part of a team that is dedicated to redefining the future of finance while supporting your well-being and career aspirations.
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Contact Detail:

BNY Mellon Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Vice President, Client Service I in London

Tip Number 1

Network like a pro! Reach out to current employees at BNY through LinkedIn or industry events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

Tip Number 2

Prepare for the interview by understanding BNY's culture and values. They love innovation and inclusion, so think of examples from your past that showcase these traits. Show them you’re not just a fit for the role, but for the company too!

Tip Number 3

Practice your pitch! Be ready to explain how your experience aligns with the Vice President, Client Service I role. Highlight your knowledge of structured finance and client management – make it clear you’re the one they need!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the BNY team. Let’s get you that dream job!

We think you need these skills to ace Vice President, Client Service I in London

Client Relationship Management
Business Development
Operational Process Management
Structured Finance Knowledge
Debt Issuance Market Knowledge
Excellent Client Service Delivery
Communication Skills
Collaboration Skills
Trust Building
Problem-Solving Skills
Attention to Detail
Understanding of Capital Markets
Portfolio Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Vice President, Client Service I role. Highlight your knowledge of structured finance and client management to show us you’re the perfect fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about client service and how your background makes you an ideal candidate for our team at BNY.

Showcase Your Achievements: Don’t just list your responsibilities; share your achievements! Quantify your successes in previous roles to give us a clear picture of how you can make an impact at BNY.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at BNY Mellon

Know Your Stuff

Make sure you have a solid understanding of Structured Finance deal structures and the Debt Issuance markets. Brush up on your knowledge of Euroclear and Clearstream, as these are crucial for the role. Being able to discuss these topics confidently will show that you're serious about the position.

Build Rapport

During the interview, focus on building a connection with your interviewers. They’re looking for someone who can foster good working relationships with clients. Share examples of how you've successfully managed client portfolios or processes in the past to demonstrate your ability to build trust.

Tailor Your Responses

When answering questions, relate your experiences back to the specific needs of BNY and the Corporate Trust team. Highlight how your skills can provide tailored solutions to clients, showing that you understand their unique requirements and the importance of excellent client service delivery.

Ask Insightful Questions

Prepare thoughtful questions that reflect your interest in the company’s culture and operations. Inquire about their approach to innovation and how they leverage technology in client service. This not only shows your enthusiasm but also helps you gauge if BNY is the right fit for you.

Vice President, Client Service I in London
BNY Mellon
Location: London

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