At a Glance
- Tasks: Lead user-centered design for complex financial products and drive impactful user experiences.
- Company: Join BNY, a top global financial services company known for innovation and collaboration.
- Benefits: Competitive pay, flexible resources, generous leave, and a focus on wellbeing.
- Other info: Mentorship opportunities and a culture of continuous learning await you at BNY.
- Why this job: Be part of a team redefining finance with cutting-edge AI and transformative solutions.
- Qualifications: Experience in user-centered design, complex systems, and proficiency in design tools like Figma.
The predicted salary is between 100000 - 120000 £ per year.
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
We’re seeking a future team member for the role of SVP, Product Designer to join our Client Custody team. This role is located in London. We are seeking a SVP, Product Designer with experience working with, defining, and designing complex systems to bring creativity, strategic insight, and user-centered thinking to our team. This role requires a highly skilled designer who excels in collaboration, design execution, and the ability to drive impactful user experiences. This Senior Product Designer will lead the strategy and design of one of our most critical financial products, including AI-assisted workflows designed for clarity, appropriate controls, and use in a regulated environment.
To be successful in this role, we’re seeking the following:
- User-Centered Design – Lead with a user-first approach, ensuring all design choices address user needs, behaviours, and insights from research. Drive a seamless and intuitive product experience by deeply understanding our users.
- Journey Mapping – Map and analyse end-to-end user journeys across customers, operations, servicing teams and systems to identify pain points, key moments, and opportunities for improvement.
- Interaction and UI Design – Demonstrates mastery in designing complex web interfaces and workflows, creating products that are both highly functional and visually engaging.
- Cross-Functional Collaboration – Work closely with product managers, engineers, and stakeholders to align design efforts with business goals.
- Proficiency in Design Tools – Possess advanced skills in tools such as AI-first tooling (IDEs, CLIs, etc.), Figma and Miro.
- Design System Knowledge – Experience with and contribute to a global design system that ensures visual consistency across interfaces.
- Complex Systems Knowledge – Bring an understanding of the unique challenges of designing and maintaining complex systems.
- AI Experience Design (Human-in-the-Loop) – Design and evolve AI-assisted experiences with clear user intent, transparency of system behaviour, and user controls.
- Effective Communication and Storytelling – Articulate design concepts and rationale to diverse stakeholders.
- Mentorship and Leadership – Skilled in guiding junior designers, providing constructive feedback, and elevating team standards.
A portfolio is required to be considered for this position. This portfolio should demonstrate some or most of the expertise described above and should be enough of a visual indicator that you’re qualified for the role. Typically a candidate at this level has strong experience, including previous experience in regulated spaces like finance, health or insurance.
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Senior Vice President, Product Design in London employer: BNY Mellon
At BNY, we pride ourselves on fostering a culture of innovation and collaboration, making it an exceptional place for professionals in the financial services sector. Located in London, our team enjoys access to cutting-edge technology and a commitment to employee growth through mentorship and continuous learning opportunities. With competitive compensation, generous benefits, and a focus on work-life balance, BNY is dedicated to empowering its employees to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Vice President, Product Design in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at BNY through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into BNY's products and services. Show us that you understand their user-centered design approach and how your skills can enhance their offerings. Bring your A-game!
✨Tip Number 3
Don’t just talk about your past experiences; tell us stories! Use the STAR method (Situation, Task, Action, Result) to showcase how you've tackled challenges in product design. Make it memorable!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you're genuinely interested in being part of the BNY team. Let’s make it happen!
We think you need these skills to ace Senior Vice President, Product Design in London
Some tips for your application 🫡
Showcase Your User-Centered Design Skills:Make sure your application highlights your experience with user-centered design. We want to see how you've put users first in your past projects, so share specific examples that demonstrate your understanding of user needs and behaviours.
Craft a Compelling Portfolio:Your portfolio is your chance to shine! Include high-fidelity wireframes, prototypes, and mockups that showcase your design process and final products. Don’t forget to make it accessible, like a Figma link, so we can easily check out your work.
Emphasise Collaboration and Communication:We love team players! In your application, mention how you've collaborated with product managers, engineers, and other stakeholders. Share stories that illustrate your ability to communicate complex ideas clearly and effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at BNY Mellon
✨Know Your Users
Before the interview, dive deep into understanding the users of BNY's products. Familiarise yourself with user-centred design principles and be ready to discuss how you would apply them in your role as SVP, Product Designer. Bring examples of how you've previously identified user needs and translated them into impactful design solutions.
✨Master Journey Mapping
Prepare to talk about your experience with journey mapping. Think of specific instances where you've mapped user journeys to identify pain points and opportunities for improvement. Be ready to share how these insights led to cohesive product experiences and how you can align teams around a shared vision.
✨Showcase Your Design Skills
Bring your portfolio and ensure it highlights your mastery in interaction and UI design. Include examples of complex web interfaces you've designed, focusing on how you made intricate systems intuitive and engaging. Be prepared to discuss your design process and the tools you used, like Figma and Miro.
✨Communicate Effectively
Practice articulating your design concepts clearly and concisely. During the interview, you'll need to engage diverse stakeholders, so think about how you can use storytelling to convey your product vision. Prepare to discuss how you've collaborated with cross-functional teams and how you can foster alignment and enthusiasm around design initiatives.
