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- Tasks: Drive transformative client service strategies and connect teams across the organisation.
- Company: Join BNY, a leading global financial services company with a culture of innovation.
- Benefits: Competitive pay, flexible resources, generous leave, and a focus on wellbeing.
- Why this job: Be part of a team that shapes the future of finance using cutting-edge technology.
- Qualifications: 7-10 years in financial services with strong communication and relationship management skills.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 72000 - 108000 ÂŁ per year.
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cuttingâedge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
We're seeking a future team member for the role of Senior Vice President â Client Service Strategy & Transformation to join our Asset Servicing Client Service team. This role is located in Lake Mary, FL or Pittsburgh, PA.
Responsibilities- Translate client service strategy into enterpriseâwide programs that improve client outcomes and align service delivery across products, clients, and regions.
- Act as a crossâfunctional operator, connecting the dots across business lines, navigating complex structures, and driving change through influence.
- Conduct and interpret bespoke analysis and market insights to inform decisions and shape client service strategy.
- Partner with senior leaders to monitor performance, report outcomes, and close remediation items at an enterprise scale.
- Serve as the connective tissue between business management and client service strategy, ensuring priorities are aligned and executed.
- Bachelor's degree or equivalent combination of education and experience; MBA or advanced degree preferred.
- 7â10 years minimum of progressive experience in financial services, ideally in client service, business management, and/or strategy roles.
- Proven ability to navigate complex organizations, manage multiple senior stakeholders, and drive enterpriseâlevel change.
- Strong communication and relationship management skills, with the ability to influence senior leaders and clients.
- Demonstrated ability to leverage emerging technologies (e.g., AI, automation, data analytics) to deliver efficiency, scalability, and enhanced client outcomes.
- Experience in Asset Servicing is beneficial but not required; broader financial services experience will be considered.
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our payâforâperformance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Senior Vice President, Client Enablement in London employer: BNY Mellon
Contact Detail:
BNY Mellon Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Senior Vice President, Client Enablement in London
â¨Tip Number 1
Network like a pro! Reach out to your connections in the financial services industry, especially those at BNY. A friendly chat can open doors and give you insider info on the company culture and what theyâre really looking for.
â¨Tip Number 2
Prepare for the interview by researching BNYâs recent projects and innovations. Show us that youâre not just interested in the role but also passionate about how you can contribute to their mission of transforming client service strategies.
â¨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples from your past experiences that highlight your ability to drive change and influence stakeholders. We want to hear how youâve made an impact in previous roles.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows us youâre serious about joining the BNY team and being part of something extraordinary.
We think you need these skills to ace Senior Vice President, Client Enablement in London
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Vice President role. Highlight your experience in client service strategy and how it aligns with BNY's mission. We want to see how you can bring your unique skills to the table!
Showcase Your Achievements: Donât just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use metrics where possible to show how youâve driven change and improved client outcomes. We love numbers that tell a story!
Be Authentic: Let your personality shine through in your application. BNY values bold ideas and exceptional talent, so donât be afraid to express your passion for the financial services industry and how you can contribute to their innovative culture. Weâre all about authenticity!
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures your application gets the attention it deserves and allows us to keep track of all candidates efficiently. Join us and be part of something extraordinary!
How to prepare for a job interview at BNY Mellon
â¨Know Your Stuff
Before the interview, dive deep into BNY's culture and values. Understand their approach to client service strategy and how they leverage technology. This will help you align your experiences with their goals and show that you're genuinely interested in being part of their team.
â¨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to navigate complex organisations and manage senior stakeholders. Highlight instances where you've successfully driven change or improved client outcomes, as this is crucial for the Senior Vice President role.
â¨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since strong communication skills are essential for this position, consider doing mock interviews with a friend or mentor. Focus on how you can influence senior leaders and clients through your communication style.
â¨Embrace Technology
Be ready to discuss how you've used emerging technologies like AI and data analytics in your previous roles. BNY values innovation, so sharing your insights on how these tools can enhance client service will set you apart from other candidates.
