At a Glance
- Tasks: Lead data centre operations across EMEA, ensuring safety and compliance in a 24/7 environment.
- Company: Join a forward-thinking tech company focused on infrastructure excellence.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Ideal for tech leaders passionate about operational excellence and team collaboration.
- Why this job: Make a significant impact in mission-critical operations while leading innovative teams.
- Qualifications: Bachelor's degree in Computer Science or related field; experience in data centre operations required.
The predicted salary is between 72000 - 88000 £ per year.
- Description
- We’re seeking a motivated technology leader for the role of
- Vice President, Data Center Operations Manager to join our
Infrastructure Platform team.
This role is located in
Harlow, Essex.
In this role, you’ll make an impact in the following ways
- Provide leadership and oversight of data center operations across EMEA, ensuring safe, secure, and compliant execution in a 24x7 mission-critical environment.
- Lead incident response, change execution, and escalation coordination across infrastructure, network, facilities, and security teams.
- Oversee vendor access, onsite activities, and service delivery to maintain operational, security, and compliance standards.
- Drive execution of infrastructure initiatives, including hardware deployments, lifecycle management, structured cabling, and capacity planning.
- Maintain strong operational governance through effective risk management, control adherence, and documentation discipline.
- Partner with cross-functional teams to deliver complex infrastructure activities and major change events with minimal operational risk.
- Manage staffing, scheduling, and workload prioritization to support a resilient operating model and eliminate single points of failure.
- Leverage monitoring and automation tools to improve efficiency, visibility, and execution discipline while retaining accountability for outcomes.
- Promote a strong risk and control culture aligned with enterprise standards and operational excellence.
- Support continuity of service delivery across EMEA sites while balancing operational priorities and project demand.
To be successful in this role, we’re seeking the following
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience in large-scale data center operations.
- Significant experience leading operations in a 24x7 data center or other mission-critical infrastructure environment.
- Strong understanding of data center infrastructure, including compute, network, storage, power, environmental controls, and structured cabling.
- Demonstrated experience in incident management, change governance, and operational risk management within a regulated environment.
- Proven ability to lead teams and coordinate cross-functional activities, making timely and risk-informed decisions during high-impact events.
- Experience managing third-party vendors, onsite activities, and access controls in security- and compliance-driven environments.
- Strong knowledge of audit readiness, control frameworks, and regulatory expectations within enterprise infrastructure operations.
- Familiarity with DCIM platforms, monitoring tools, and ticketing systems such as Service Now.
- Excellent communication, organization, and stakeholder management skills, with the ability to manage competing priorities and drive accountability.
- Proven success in building resilient coverage models, managing workload distribution, and maintaining operational continuity.
Vice President, Data Center Manager – EMEA in Harlow employer: BNY Mellon
At BNY, we pride ourselves on fostering a culture that champions innovation and employee growth, making us an exceptional employer in the heart of London. Our commitment to competitive compensation, comprehensive benefits, and a supportive work environment empowers our team members to thrive both personally and professionally. Join us to be part of a dynamic team that not only drives transformative solutions in finance but also uplifts communities worldwide.
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