Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead client services and drive efficiencies in a dynamic financial environment.
- Company: Join BNY, a global leader in financial services with an inclusive culture.
- Benefits: Competitive pay, flexible resources, generous leave, and wellbeing programs.
- Other info: Hybrid role in Edinburgh with excellent career growth opportunities.
- Why this job: Make a real impact while working with top industry professionals.
- Qualifications: Degree or relevant qualification, client-facing experience, and strong communication skills.
The predicted salary is between 60000 - 80000 ÂŁ per year.
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world.
We’re seeking a future team member for the role of Senior Client Services Manager to join our Trustee and Depositary team. This role is located in Edinburgh, United Kingdom – this is a hybrid role.
In this role, you’ll make an impact in the following ways:
- Ensure high quality, efficient and professional levels of service are maintained for our clients at a senior level
- Drive efficiencies and champion change within the Client Management Team and the wider Depositary
- Support clients and colleagues by maintaining a high level of product and industry knowledge
- Lead client review meetings and coordinate the production of reporting for these forums
- Manage and co-ordinate the review of change events / client scheme documentation obtaining necessary input from other T&D business areas
- Identify and maximise cross selling opportunities for BNY’s products and services, participating in new client pitches and providing input to RFP/RFI as required
To be successful in this role, we’re seeking the following:
- Educated to degree level or relevant professional business qualification
- In depth knowledge and experience of CIS
- Industry experience with a custodian/fund manager in a client facing role
- Excellent communication and relationship building skills
- Ability to work under pressure with excellent organisational skills
At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024; World’s Most Admired Companies, Fortune 2024; Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024; Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024; “Most Just Companies”, Just Capital and CNBC, 2024; Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024; Bloomberg’s Gender Equality Index (GEI), 2023.
Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Senior Client Services Manager, Trustee and Depositary in Edinburgh employer: BNY Mellon
Contact Detail:
BNY Mellon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Services Manager, Trustee and Depositary in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current or former employees at BNY through LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by researching BNY’s recent projects and initiatives. Show us that you’re not just interested in the role but also in how you can contribute to their mission and values.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to client management and industry knowledge. We want to see your confidence shine through when discussing your experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the BNY team!
We think you need these skills to ace Senior Client Services Manager, Trustee and Depositary in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Client Services Manager role. Highlight your experience in the CIS industry and any relevant client-facing roles. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Don’t forget to mention your knowledge of BNY’s products and services!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure to demonstrate your excellent communication skills in your application. Whether it’s through your writing style or examples of past experiences, let us see how you build relationships!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at BNY Mellon
✨Know Your Stuff
Make sure you brush up on your knowledge of the CIS industry and BNY's services. Familiarise yourself with their products and recent developments in the financial sector. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Senior Client Services Manager, you'll need to demonstrate excellent communication and relationship-building skills. Prepare examples from your past experiences where you've successfully managed client relationships or led meetings. This will highlight your ability to connect with clients and colleagues alike.
✨Be Ready for Change
BNY values innovation and efficiency, so be prepared to discuss how you've driven change in previous roles. Think of specific instances where you've identified opportunities for improvement and how you implemented those changes. This will show that you're proactive and aligned with their culture.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask your interviewers. Inquire about the team dynamics, upcoming projects, or how they measure success in this role. This not only shows your interest but also gives you a better understanding of what to expect if you join the team.