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- Tasks: Lead design vision and strategy for user experiences in Treasury Services.
- Company: Join BNY, a global leader in financial services with a culture of innovation and inclusivity.
- Benefits: Enjoy competitive pay, flexible resources, generous paid leaves, and a focus on personal wellbeing.
- Why this job: Make a real impact by shaping user-centered designs that benefit clients and communities.
- Qualifications: Deep expertise in UX design, user research, and experience in regulated industries preferred.
- Other info: Portfolio required showcasing your design expertise and high-quality end products.
The predicted salary is between 43200 - 72000 £ per year.
Overview
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member for the role of Design Director to join our Treasury Services team. This role is located in London, HYBRID 4 Days a Week.
The experienced Design Director will lead and shape the design vision, strategy, and execution of one of our most critical experiences within Treasury Services. This role will be pivotal in defining user experiences that deliver exceptional value to clients, driving user-centered designs, and pushing for elegant design solutions to highly complex problems. The ideal candidate will possess deep expertise in UX design, user research, and system thinking, with the ability to support cross-functional teams.
In this role, you’ll make an impact in the following ways:
- Design Leadership & Strategy: Serve as the primary UX and design subject matter expert for our product, influencing design direction. Develop and implement design strategies that align with the firm’s business goals, ensuring design excellence in all of our deliverables. Support and mentor other designers, fostering growth and professional development.
- User Research & Insights: Guide the execution of comprehensive user research, including surveys, interviews, and heuristic evaluations. Define and review user personas and translate research findings into actionable insights. Advocate for integrating user feedback and insights to continuously improve user experiences.
- Interaction & Information Design: Drive the creation of elegant workflows and patterns that express exceptional customer experiences. Oversee the creation of concepts, wireframes, storyboards, and prototypes to support product design goals.
- Visual/UI Design: Direct and implement engaging visual styles that drive the value of our products and show exceptional craftsmanship. Act as a custodian of user interface and visual design standards, ensuring an ever-increasing quality of design excellence.
- Design Systems & Standards: Contribute to and refine our design systems, guidelines, and standards to ensure scalability and efficiency. Provide thoughtful strategy and insights on how to work with a large-scale design system while maintaining product flexibility and creativity.
- Cross-Functional Collaboration: Build strong relationships with key stakeholders, product managers, engineers, and cross-functional teams to align design initiatives with business and technical goals. Act as a design ambassador, promoting user-centered design principles and the importance of design in achieving business success.
- Thought Leadership & Advocacy: Act as a champion for user-centered design, providing guidance to teams outside the design team. Stay ahead of industry trends, continuously fine-tuning expertise in UX and design practices.
- Communication & Influence: Present design strategies, insights to senior leadership, driving consensus and buy-in. Foster a culture of innovation and collaboration, inspiring teams to deliver their best work.
A portfolio is required to be considered for this position. This portfolio should demonstrate some or most of the expertise described above. While process is extremely important, a portfolio should demonstrate a high-quality end product that you’re proud of leading. A portfolio could include a Figma link that’s open to view access.
To be successful in this role, we’re seeking the following:
Typically, a candidate at this level has sufficient years of experience and some previous experience in regulated spaces like finance, health or insurance.
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.#J-18808-Ljbffr
Design Director, User Experience employer: BNY Mellon
Contact Detail:
BNY Mellon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Design Director, User Experience
✨Tip Number 1
Make sure to showcase your leadership skills in design. Highlight any experience you have in mentoring other designers or leading design projects, as this role emphasizes the importance of guiding and supporting cross-functional teams.
✨Tip Number 2
Focus on demonstrating your expertise in user research. Be prepared to discuss specific methodologies you've used, such as surveys or interviews, and how you've translated those insights into actionable design improvements.
✨Tip Number 3
Prepare to discuss your experience with design systems and standards. This role requires a strong understanding of how to maintain flexibility while working within a large-scale design system, so be ready to share examples from your past work.
✨Tip Number 4
Lastly, be ready to present your portfolio effectively. Ensure it not only showcases high-quality end products but also illustrates your design process and thought leadership in user-centered design.
We think you need these skills to ace Design Director, User Experience
Some tips for your application 🫡
Tailor Your Portfolio: Make sure your portfolio showcases your expertise in UX design, user research, and system thinking. Include high-quality end products that demonstrate your leadership in design projects, as this is crucial for the Design Director role.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in regulated spaces like finance, health, or insurance. This will show that you understand the complexities of designing in these environments.
Showcase Leadership Skills: Illustrate your ability to lead and mentor other designers. Provide examples of how you've influenced design direction and fostered growth within teams, as this is a key aspect of the role.
Communicate Your Design Philosophy: In your application, clearly articulate your approach to user-centered design and how you advocate for integrating user feedback. This will demonstrate your alignment with the company's values and goals.
How to prepare for a job interview at BNY Mellon
✨Showcase Your Design Portfolio
Make sure to present a well-organized portfolio that highlights your best work. Include projects that demonstrate your expertise in UX design, user research, and system thinking, as these are crucial for the Design Director role.
✨Emphasize User-Centered Design
Be prepared to discuss how you advocate for user-centered design principles. Share examples of how you've integrated user feedback into your design process and improved user experiences in previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in leading design teams and mentoring other designers. Discuss how you've influenced design direction and contributed to the professional development of your team members.
✨Prepare for Cross-Functional Collaboration
Since this role requires collaboration with various stakeholders, be ready to share examples of how you've built strong relationships with product managers, engineers, and other teams. Show how you align design initiatives with business and technical goals.
