At a Glance
- Tasks: Lead a dynamic team, manage daily operations, and resolve complex issues in Corporate Trust.
- Company: Join BNY, a global leader in financial services, impacting 20% of the world's investable assets.
- Benefits: Enjoy competitive pay, flexible working options, generous leave, and wellness programmes.
- Why this job: Be part of an innovative culture that values diversity and drives social impact.
- Qualifications: 5+ years in Corporate Trust or financial markets; strong leadership and decision-making skills required.
- Other info: Hybrid working model available in Manchester.
The predicted salary is between 60000 - 84000 ÂŁ per year.
Vice President, Trust Associate Lead Manager
BNY Greater Manchester, England, United Kingdom
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Vice President, Trust Associate Lead Manager
BNY Greater Manchester, England, United Kingdom
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Job Description
Vice President, Trust Associate Lead Manager
Job Description
Vice President, Trust Associate Lead Manager
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about.
We’re seeking a future team member for the role of Vice President, Trust Associate Lead Manager to join our Corporate Trust Operations team. This role is located in Manchester, hybrid working.
In this role, you’ll make an impact in the following ways:
- The Lead Manager reports to the Group Manager and manages the daily activities of assigned Trust Associate Representatives, ensuring that activities are conducted in accordance with the Firm and Corporate Trust policies and procedures and preferred practices. He/she constantly ensures that risks are being identified and actively managed. He/she will collaborate with Lead Managers in other locations to identify and resolve issues while serving as a high-level escalation point for complex situations and ensuring that they are brought to a successful resolution.
- The Lead Manager will quickly address and resolve problems, possess strong decision-making and organizational skills, and will communicate effectively with internal shared service partners and with internal and external clients. The Lead Manager will also actively assist the Group Manager with developing and driving new strategic plan initiatives.
- Hire, coach and provide professional guidance to team members, establish and evaluate performance/development goals/conduct PMP reviews and work to attract and retain talent within the group. Ensure that the team has the appropriate training to perform well and exceed in their role
- Transaction Management: Continuous dialogue and open communication with Client Service teams
- Employee Development: Oversight of training and development plans for all assigned employees
- Planning: Manage Staff Resourcing based on business requirements ensure adequate cover in place to meeting deliverables timely & accurately
- Identify and resolve issues while serving as a high-level escalation point for complex situations and ensure that they are brought to a successful resolution
- Partner with Global Groups to identify and streamline business operations. Support the efforts to enhance controls by standardizing relevant business processes and consistently managing/monitoring those activities to ensure quality and accuracy. Support key business programs, including business and process improvements which drive greater operational efficiencies and superior client service.
- Serve as an escalation point and communicate effectively with other internal shared services and clients. This role sets the directions and tones for the operational service administration elements of our business.
- Business Liaison: Build and lead effective relationships with offshore operational support teams to help ensure client service excellence. Track and measure performance of key support teams through analysing and interpreting key MIS/KPI data. Partner with these groups to ensure continuous process improvements are being achieved.
- Partner Management:
- To proactively monitor and manage the activities performed within our business partners
- To hold regular meetings and escalate any concerns
- To monitor and control SLAs, quality indicators, and give regular feedback to Group Manager
To be successful in this role, we’re seeking the following:
- Minimum 5 years Corporate Trust or related financial markets/securities industry experience.
- Experience in Loans (syndicated, bi-lateral, real estate) very desirable
- Solid understanding of the product(s) administered by the group and thorough understanding of risk management and control practices.
- Excellent leadership skills, ability to lead dynamic team
- Ability to quickly address issues – strong decision making
- Strong Financial Services Technical Skills
- Effective interpersonal, oral and written communication skills
- Excellent analytical, organizational and time management skills with the ability to meet tight deadlines
- Proficiency in using Microsoft packages particularly Excel
At BNY, our culture speaks for itself. Here’s a few of our awards:
- America’s Most Innovative Companies, Fortune, 2024
- World’s Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
- Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024
- “Most Just Companies”, Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
- Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits And Rewards
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
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Vice President, Trust Associate Lead Manager employer: BNY Mellon Capital Markets, LLC
Contact Detail:
BNY Mellon Capital Markets, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vice President, Trust Associate Lead Manager
✨Tip Number 1
Network with professionals in the financial services industry, especially those who have experience in corporate trust operations. Attend industry events or webinars to connect with potential colleagues and learn more about the role.
✨Tip Number 2
Familiarise yourself with BNY's corporate culture and values. Understanding their commitment to innovation and inclusivity can help you align your discussions during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and resolved complex issues in previous roles. Highlight your leadership skills and decision-making abilities, as these are crucial for the Vice President position.
✨Tip Number 4
Stay updated on current trends and challenges in the corporate trust sector. Being knowledgeable about recent developments will not only impress interviewers but also show your commitment to the field and readiness to tackle relevant issues.
We think you need these skills to ace Vice President, Trust Associate Lead Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in corporate trust or financial services. Emphasise leadership roles and any specific achievements that align with the responsibilities of a Vice President, Trust Associate Lead Manager.
Craft a Compelling Cover Letter: Your cover letter should reflect your understanding of BNY's culture and values. Discuss how your skills and experiences make you a perfect fit for the role, particularly in managing teams and driving strategic initiatives.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as decision-making, organisational skills, and proficiency in Microsoft Excel. Provide examples of how you've successfully used these skills in past roles.
Showcase Leadership Experience: Since this role requires strong leadership abilities, include specific examples of how you've led teams, managed projects, or resolved complex issues. This will demonstrate your capability to fulfil the expectations of the position.
How to prepare for a job interview at BNY Mellon Capital Markets, LLC
✨Understand the Role Thoroughly
Before your interview, make sure you have a solid grasp of the Vice President, Trust Associate Lead Manager role. Familiarise yourself with the key responsibilities, such as managing daily activities and ensuring compliance with policies. This will help you articulate how your experience aligns with the job.
✨Showcase Leadership Skills
As this role requires excellent leadership abilities, be prepared to discuss your past experiences in leading teams. Share specific examples of how you've coached team members, resolved conflicts, or driven strategic initiatives. Highlighting these skills will demonstrate your capability to lead effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your decision-making and problem-solving skills. Think of examples where you've successfully managed complex situations or improved processes. This will showcase your analytical abilities and readiness to handle challenges in the role.
✨Emphasise Communication Skills
Effective communication is crucial for this position. Be ready to discuss how you've communicated with clients and internal teams in the past. Provide examples of how you’ve built relationships and ensured clarity in your communications, as this will be vital for success in the role.