Vice President, Client Processing Manager II

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Job Description

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. Every day, our 50,000+ employees bring their perspectives to create solutions that benefit businesses, communities, and people worldwide.

We are recognized as a top innovator and an inclusive workplace. Our team helps make money work for the world. We’re seeking a future team member for the role of Vice President, Client Processing Manager II in Liverpool, on a hybrid schedule (4 days in-office).

Key Responsibilities

1. Perform complex operational tasks related to client accounts and company records, including independent analysis and policy interpretation.
2. Manage a small to medium team handling global clearance across multiple markets.
3. Execute correspondent requisites accurately and timely, understanding the underlying business and client needs.
4. Oversee transactional queues, ensuring risk mitigation through controls, resourcing, reconciliation, and escalation.
5. Maintain correspondent accounts in compliance with regulations, minimizing exposure.
6. Oversee settlement flow, collate, and report data.
7. Provide product knowledge and technical support.
8. Contribute to the development of new products and services.
9. Ensure quality and completeness of own work.
10. Recruit, motivate, and develop staff to foster continuous improvement and uphold our culture.

Qualifications

1. Experience in client communication via phone and email, with a proven record of excellent client service.
2. Ability to adapt to change and use initiative to overcome challenges.
3. Intermediate knowledge of Microsoft Office (Word, Excel, Access, Outlook).
4. Understanding of UK and international market settlements in cash and stocks.
5. Experience with SWIFT messaging software.
6. Ability to reconcile complex cash and stock movements.
7. Experience managing and leading a team.
8. Ability to compile and track management information.

Additional Information

BNY offers competitive compensation, benefits, and wellbeing programs, including flexible global resources, paid leaves, and volunteer time. We are an Equal Employment Opportunity/Affirmative Action Employer, supporting underrepresented groups.

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