Vice President, Client Processing Manager I
Vice President, Client Processing Manager I

Vice President, Client Processing Manager I

Manchester Full-Time 43200 - 72000 £ / year (est.) No home office possible
B

At a Glance

  • Tasks: Lead a dynamic team managing client accounts and ensuring smooth transactional processes.
  • Company: Join BNY, a global leader in financial services impacting 20% of the world's investible assets.
  • Benefits: Enjoy competitive pay, flexible working, generous leave, and wellness programmes.
  • Why this job: Be part of a culture that values growth, innovation, and social impact in finance.
  • Qualifications: Bachelor’s degree required; 4-5 years experience preferred, with some management experience.
  • Other info: Hybrid working model available in Manchester; join a diverse and inclusive workplace.

The predicted salary is between 43200 - 72000 £ per year.

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We’re seeking a future team member for the role of Vice President, Client Processing Manager I to join our Corporate Trust Operations team. This role is located in Manchester, hybrid working.

In this role, you’ll make an impact in the following ways:

  • Supervises a small to medium-sized Client Processing support team that handles any/all aspects of client accounts, including solicitation, inquiries, transactional processing and problem resolution.
  • Manages the daily transactional workflow within the team and aligns team resources accordingly to complete the daily tasks.
  • Identifies areas requiring analysis of operations and resolution for more efficient operations.
  • Oversees Client Processing to ensure transactions are handled correctly and timely.
  • Utilizes MIS reporting to ensure correct and timely processing.
  • Provides product knowledge and technical assistance on complex problems.
  • Acts as the team's initial point of contact for issues requiring escalation.
  • Participates in the recruiting process.
  • Instructs, assigns, directs and reviews the work of Client Processing analysts.
  • Prepares performance reviews and provides ongoing feedback to staff.
  • Provides input into departmental budgets and planning.
  • May develop business plan for team/group operations.
  • Contributes to the achievement of team objectives.

To be successful in this role, we’re seeking the following:

  • Bachelor’s degree or the equivalent combination of education and experience is required.
  • 4-5 years of total work experience is preferred with at least 0-1 years in management.
  • Experience in brokerage processing is preferred.
  • Applicable local/regional licenses or certifications as required by the business.

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Vice President, Client Processing Manager I employer: BNY Mellon Capital Markets, LLC

At BNY in Greater Manchester, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and well-being. As a leading global financial services provider, we offer competitive compensation, generous benefits, and a commitment to diversity and inclusion, ensuring that every team member feels valued and empowered. With opportunities for professional development and a supportive hybrid working environment, BNY is an exceptional employer for those seeking a meaningful career in finance.
B

Contact Detail:

BNY Mellon Capital Markets, LLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Vice President, Client Processing Manager I

✨Tip Number 1

Familiarise yourself with BNY's corporate culture and values. Understanding their commitment to diversity, innovation, and community impact can help you align your responses during interviews and demonstrate that you're a good fit for their team.

✨Tip Number 2

Network with current or former employees of BNY, especially those in similar roles. They can provide valuable insights into the company’s expectations and the nuances of the Client Processing Manager position, which can give you an edge in discussions.

✨Tip Number 3

Prepare to discuss your management experience in detail. Since this role involves supervising a team, be ready to share specific examples of how you've successfully led teams, resolved conflicts, and improved operational efficiency in previous positions.

✨Tip Number 4

Stay updated on trends in financial services and brokerage processing. Being knowledgeable about current industry challenges and innovations will not only impress your interviewers but also show that you are proactive and engaged in your field.

We think you need these skills to ace Vice President, Client Processing Manager I

Leadership Skills
Client Relationship Management
Transaction Processing Knowledge
Operational Analysis
Team Management
Performance Review and Feedback
Problem Resolution
Budget Planning
Business Planning
Communication Skills
Recruitment and Training
Attention to Detail
Time Management
Technical Proficiency in Financial Services

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements for the Vice President, Client Processing Manager I position. Tailor your application to highlight relevant experiences that align with these expectations.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant work experience, particularly in client processing and management. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership skills.

Write a Strong Cover Letter: Your cover letter should complement your CV by providing context to your experiences. Highlight specific examples of how you've successfully managed teams or improved processes in previous roles, and express your enthusiasm for joining BNY.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role you are applying for.

How to prepare for a job interview at BNY Mellon Capital Markets, LLC

✨Understand the Role

Make sure you thoroughly understand the responsibilities of the Vice President, Client Processing Manager I role. Familiarise yourself with client processing operations and be ready to discuss how your experience aligns with managing a team and improving operational efficiency.

✨Showcase Leadership Skills

As this role involves supervising a team, be prepared to share examples of your leadership style. Discuss how you've successfully managed teams in the past, handled conflicts, and provided constructive feedback to team members.

✨Prepare for Technical Questions

Given the technical nature of the role, brush up on your knowledge of brokerage processing and any relevant certifications. Be ready to answer questions about complex problems you've solved and how you can provide technical assistance to your team.

✨Demonstrate Cultural Fit

BNY values a strong culture of excellence and inclusivity. Research their company culture and be prepared to discuss how your values align with theirs. Highlight any experiences that demonstrate your commitment to diversity and inclusion in the workplace.

Vice President, Client Processing Manager I
BNY Mellon Capital Markets, LLC
B
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>