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- Tasks: Oversee client processing and ensure service standards are met in a dynamic team environment.
- Company: Join BNY, a global leader in financial services with a commitment to innovation and inclusivity.
- Benefits: Enjoy competitive pay, flexible work options, generous leave, and wellness programmes.
- Why this job: Make a real impact while developing skills in a supportive and award-winning workplace culture.
- Qualifications: No specific degree required; experience in finance or client services is a plus.
- Other info: Hybrid role based in Manchester, perfect for balancing work and study.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Associate, Client Processing Representative I
BNY Greater Manchester, England, United Kingdom
Associate, Client Processing Representative I
BNY Greater Manchester, England, United Kingdom
Job Description
Associate, Client Processing Oversight – UK Transfer Agency Operations
Job Description
Associate, Client Processing Oversight – UK Transfer Agency Operations
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about.
We’re seeking a future team member for the role of Associate, Client Processing Oversight to join our UK Transfer Agency team. This role is located in Manchester, UK – HYBRID.
In this role, you’ll make an impact in the following ways:
- Conduct oversight of work processed in our operational processing centers to ensure all client service standards are met/exceeded. This work may include transaction processing, records maintenance, payments, reconciliations and other processes for Transfer Agency.
- Investigate and resolve day-to-day operational queries, issues, and incidents and analyze data to monitor performance and drive continuous improvement
- Ensure all work is processed in line with clients’ regulatory requirements including CASS, COLL, COBS, DISP, GDPR and Consumer Duty as applicable
- Develop and maintain procedures, guidelines, and checklists for Transfer Agency
To be successful in this role, we’re seeking the following:
- Combination of education, training, and experience that demonstrates the ability to perform the responsibilities of the role. A bachelor\’s degree may be beneficial, but not necessarily required.
- 3-5 years of total work experience preferred but we will consider less experienced candidates.
- Experience in a financial services operational area and/or client services preferred.
- Willingness to develop personal skills in AI/Digital Tools preferred.
BNY, our culture speaks for itself. Here’s a few of our awards:
- America’s Most Innovative Companies, Fortune, 2024
- World’s Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
- Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024
- “Most Just Companies”, Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
- Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits And Rewards
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Associate, Client Processing Representative I employer: BNY Mellon Capital Markets, LLC
Contact Detail:
BNY Mellon Capital Markets, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate, Client Processing Representative I
✨Tip Number 1
Familiarise yourself with the regulatory requirements mentioned in the job description, such as CASS, COLL, and GDPR. Understanding these regulations will not only help you in the role but also show your potential employer that you're proactive and knowledgeable.
✨Tip Number 2
Highlight any experience you have in financial services or client processing during your conversations. Even if your experience is limited, demonstrating a willingness to learn and adapt can set you apart from other candidates.
✨Tip Number 3
Network with current employees at BNY or in similar roles. Engaging with them on platforms like LinkedIn can provide you with insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 4
Stay updated on trends in AI and digital tools relevant to client processing. Showing that you are keen to develop skills in these areas can demonstrate your commitment to continuous improvement, which is highly valued in this role.
We think you need these skills to ace Associate, Client Processing Representative I
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Associate, Client Processing Representative I position. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Relevant Experience: When writing your CV and cover letter, focus on your experience in financial services or client processing. Use specific examples to demonstrate how your skills meet the needs outlined in the job description.
Showcase Your Skills: Mention any experience you have with regulatory requirements such as CASS, COLL, or GDPR, as well as your willingness to develop skills in AI/Digital Tools. This will show that you are proactive and ready to contribute to the team.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company culture at BNY. Make sure to connect your personal values with their commitment to innovation and inclusivity, which can set you apart from other candidates.
How to prepare for a job interview at BNY Mellon Capital Markets, LLC
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of the Associate, Client Processing Representative I role. Be prepared to discuss how your experience aligns with these responsibilities, especially in areas like transaction processing and client service standards.
✨Showcase Relevant Experience
Highlight any previous experience you have in financial services or client operations. Be ready to provide specific examples of how you've handled operational queries or improved processes in past roles, as this will demonstrate your capability to meet the expectations of the position.
✨Familiarise Yourself with Regulations
Since the role involves ensuring compliance with various regulations such as CASS and GDPR, it’s crucial to familiarise yourself with these terms. Being able to discuss how you’ve adhered to regulatory requirements in your previous roles can set you apart from other candidates.
✨Emphasise Continuous Improvement
BNY values innovation and continuous improvement. Prepare to discuss any initiatives you've taken in the past to enhance efficiency or service quality. This could include using digital tools or AI to streamline processes, which aligns with the company's focus on developing personal skills in these areas.
