Technical Services Manager (Devonshire Square)

Technical Services Manager (Devonshire Square)

Join to apply for the Technical Services Manager (Devonshire Square) role at BNP Paribas Real Estate

Role Overview

The day-to-day operations of the estate\’s hard services will be a significant part of your responsibilities. You will lead service providers to ensure efficient systems and a safe working environment. Your primary focus will be managing the delivery of effective and compliant facilities management services through in-house staff, suppliers, and consultants, mainly concerning hard services.

Responsibilities

• Contribute to the preparation, monitoring, and reconciliation of service charge budgets.
• Check and approve expenditure against budgets.
• Provide excellent customer service to internal and external clients.
• Maintain communication with clients and tenants.
• Manage site-based staff, ensuring compliance with policies and procedures.
• Communicate effectively with internal teams and the wider business.
• Monitor and audit supplier work and performance against SLAs.
• Manage suppliers to ensure safe, effective, and compliant delivery of M&E services, including life safety, vertical transportation, and public health systems.
• Collaborate with specialists and procure goods/services following company policies.
• Develop and manage capital replacement programs.
• Prepare reports and participate in management meetings.
• Conduct regular building inspections and oversee necessary works.
• Ensure health, safety, and environmental legislation compliance.
• Manage environmental activities to meet statutory and industry standards, e.g., ISO14001.
• Adhere to internal procedures related to procurement, finance, compliance, and HR.
• Lead security and emergency procedures, actively participating in emergency situations.

Person Specification

Qualifications/Key Skills

• Degree or equivalent qualification.
• Building services-related qualification.
• Membership of a relevant professional body.
• NEBOSH National General Certificate in Occupational Safety and Health.

Experience

• Report writing and data analytics.
• Experience in a similar role.
• Understanding of commercial leases and landlord-tenant relationships.
• Knowledge of service charge budgets and accounting principles.
• Management of in-house and supplier staff.
• Supplier relationship management.
• Health, safety, and environmental knowledge.
• Extensive knowledge of mechanical and electrical services.
• Excellent English skills, both written and spoken.
• Proficiency in MS Office.
• Experience managing multi-site environments or large single-site environments (>300,000 sq ft, >£3m budgets).

Benefits

We offer award-winning benefits including private medical, 25 days annual leave, health screening, gym discounts, wellbeing support, cycle schemes, retail discounts, travel insurance, and a vibrant company culture with social events.

Financial benefits include pension, life assurance, income protection, season ticket loans, bonus schemes, and share plans.

Additional Information

BNP Paribas Real Estate is committed to diversity and inclusion, providing equal opportunity regardless of race, gender, age, or other protected characteristics.

Employment Details

• Level: Mid-Senior
• Type: Full-time
• Function: Engineering and IT

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