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- Tasks: Manage facilities services across multiple buildings, ensuring compliance and excellent customer service.
- Company: Join BNP Paribas Real Estate, a leader in property management and real estate solutions.
- Benefits: Enjoy private medical cover, 25 days leave, gym discounts, and a vibrant company culture.
- Why this job: Be part of a diverse team making a real impact in facilities management.
- Qualifications: Degree or equivalent, experience in facilities management, and strong health and safety knowledge required.
- Other info: Mid-senior level role with full-time employment in London.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Facilities Manager role at BNP Paribas Real Estate
Join to apply for the Facilities Manager role at BNP Paribas Real Estate
The role
Responsible for managing the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants, across hard and soft services, to a large group of buildings.
The role
Responsible for managing the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants, across hard and soft services, to a large group of buildings.
Responsibilities
- Prepare, monitor and reconcile service charge budgets
- Check and approve expenditure against service charge budgets
- Provide best in class customer service to internal and external customer base
- Maintain regular and effective communication with clients and tenants
- Manage site based staff, ensuring all people related policies and procedures are followed
- Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business
- Monitor works conducted/service provided by suppliers
- Audit and inspect supplier delivery
- Measure and report supplier performance against agreed SLAs
- Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems
- Work effectively with a range of specialist consultants to deliver agreed outcomes
- Procure goods and services, following procedures and policies
- Develop, agree and manage capital replacement programmes
- Prepare management reports for a variety of stakeholders and attend/chair management meetings as required
- Undertake regular building inspections, complete reports and initiate/progress any required works
- Ensure compliance with all current statutory legislation in respect of health and safety and the environment
- Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with sustainability team
- Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR
- Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations
Person specification
Qualifications/Key Skills
- Degree or equivalent
- Membership or Associate Membership of IWFM or RICS
- National General Certificate in Occupational Safety and Health – accredited by NEBOSH
Experience
- Previous experience in a similar role
- Understanding of commercial leases and the landlord and tenant relationship
- Good understanding of service charge budgets and accounting principles
- Management of in-house and supplier staff
- Management of supplier relationships
- Good health and safety and environmental knowledge
- Good mechanical and electrical services knowledge
- Excellent English language skills – both written and spoken
- IT literate – MS Office at intermediate level and other relevant software (e.g. Meridian, Proactis, Snapshot, Tramps) at a level to undertake the role satisfactorily
- Experience of managing multi-site environments
- Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets in excess of ÂŁ1m
We are proud to offer award-winning benefits to support and reward our employees:
- Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
- Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Facilities Manager employer: BNP Paribas Real Estate
Contact Detail:
BNP Paribas Real Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager
✨Tip Number 1
Familiarise yourself with the specific facilities management software mentioned in the job description, such as Meridian or Proactis. Being able to demonstrate your proficiency in these tools during interviews can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who have experience with multi-site environments. Engaging in conversations about best practices and challenges can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Stay updated on current health and safety regulations and environmental standards relevant to facilities management. Showing that you are knowledgeable about compliance can reassure employers of your capability to manage risks effectively.
✨Tip Number 4
Prepare to discuss your experience managing supplier relationships and service charge budgets in detail. Be ready to share specific examples of how you've successfully navigated challenges in these areas, as this will demonstrate your hands-on expertise.
We think you need these skills to ace Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management, particularly in managing budgets and supplier relationships. Use specific examples that demonstrate your ability to deliver effective services across multiple sites.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at BNP Paribas Real Estate. Mention your qualifications, such as your degree and any relevant certifications, and explain how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Experience: When detailing your work history, focus on previous roles where you managed facilities or similar environments. Emphasise your understanding of service charge budgets and your experience with health and safety regulations.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for a Facilities Manager.
How to prepare for a job interview at BNP Paribas Real Estate
✨Know Your Numbers
Be prepared to discuss service charge budgets and how you've managed them in the past. Understanding accounting principles related to facilities management will show your expertise and readiness for the role.
✨Demonstrate Leadership Skills
Since the role involves managing site-based staff, be ready to share examples of how you've effectively led teams. Highlight your experience in following people-related policies and ensuring compliance with procedures.
✨Showcase Your Communication Skills
Effective communication is key in this role. Prepare to discuss how you've maintained regular communication with clients, tenants, and internal colleagues. This will demonstrate your ability to foster relationships and manage expectations.
✨Understand Compliance and Safety Standards
Familiarise yourself with health and safety regulations and environmental standards relevant to facilities management. Be ready to discuss how you've ensured compliance in previous roles, as this is crucial for the position.
