Associate Director, Property Management (Birmingham)

Working with a Senior Director / Director managing and assisting with the management of properties for one of our larger clients. The individual is to take immediate responsibility and ownership of managing their own clients and their buildings. These may include overseas investors, UK institutions and property companies. Assist the Senior Director in business development and increasing the team’s fee income through new business and cross‑selling. Support the Senior Director / Director in managing the team and the wider services, including facilities managers and client finance staff working on their instructions. A supporting team of facilities managers, building managers and our Helpdesk will be involved, and the job requires liaison with the full complement of property management staff across the business, including employees of BNP Paribas Real Estate Facilities Management as well as staff across other business lines such as agency, lease advisory, building consultancy and investment agency businesses.

Key Deliverables

• Taking responsibility for some clients and helping service others
• Taking line manager responsibility for members of your team
• Providing high quality Property Management to your client and Director
• Management of Lease / Tenancy Schedules
• Liaising with clients, their solicitors and tenants on a daily basis
• Attending regular tenant meetings
• Dealing with individual tenant applications and managing all licences
• Preparing reports for client meetings
• Undertaking regular service charge expenditure monitoring and reporting
• Liaising with property management accounts team on production of annual service charge budgets, approving reconciliations, rent raising reports
• Management of income arrears and recovery, invoice approvals, setting up new properties, completing change notes, updating the Helpdesk and Tramps, etc.
• Due diligence for acquisitions and disposals
• Attending client meetings
• Attendance and positive contributions at team and department meetings

Person specification

• Degree level qualification
• MRICS qualified
• Proven experience within a commercial property management department or similar, operating within the office sector and with client facing responsibility
• Managing lease events, rent reviews and expiries
• Dealing with occupier applications proactively
• Good L&T knowledge
• Understanding of office market trends and workspace demands
• Property management accounting knowledge – statements of account, service charges and arrears recovery
• Managing staff and working collaboratively within a team

We are proud to offer award‑winning benefits to support and reward our employees:

• Health & Leisure: Private medical cover, 27 days annual leave + public holidays (option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.