At a Glance
- Tasks: Assist in managing facilities and ensuring top-notch service delivery.
- Company: Join BNP Paribas Real Estate, a leader in the property management sector.
- Benefits: Enjoy private medical cover, 25 days leave, and a vibrant company culture.
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: Experience in facilities management and strong communication skills required.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
The predicted salary is between 36000 - 60000 Β£ per year.
Overview
The role: Responsible for assisting the Building Manager in the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants, across hard and soft services in respect of a single building.
Responsibilities
- Assist in the preparation, monitoring and reconciliation of service charge budget
- Check and approve expenditure against service charge budget
- Provide best in class customer service to internal and external customer base
- Maintain regular and effective communication with clients and tenants
- Supervise site based staff, ensuring all people related policies and procedures are followed
- Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business
- Monitor works conducted/service provided by suppliers
- Audit and inspect supplier delivery
- Measure and report supplier performance against agreed SLAs
- Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems
- Procure goods and services, following procedures and policies
- Contribute to the preparation of management reports for a variety of stakeholders and attend management meetings as required
- Undertake regular building inspections, complete reports and initiate/progress any required works
- Assist Building Manager to ensure compliance with all current statutory legislation in respect of health and safety and the environment
- Assist Building Manager to manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with sustainability team
- Ensure compliance with all internal procedures and policies β e.g. Procurement, Finance, Compliance, HR
- Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations
- Complete administrative tasks as required to include use of systems, filing, inventory management
Person specification
Qualifications/Key Skills
- Membership or Associate Membership of IWFM
- Managing Safely - accredited by IOSH
Experience
- Previous experience in a similar role
- Understanding of commercial leases and the landlord and tenant relationship
- Understanding of service charge budgets and accounting principles
- Good health and safety and environmental knowledge
- Basic mechanical and electrical services knowledge
- Excellent English language skills β both written and spoken
- IT literate β MS Office at intermediate level and other relevant software (e.g. Meridian, Proactis, Snapshot, Tramps) at a level to undertake the role satisfactorily
We are proud to offer award-winning benefits to support and reward our employees:
- Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
- Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Companyβs Bonus Scheme, share incentive plan, financial and mortgage advice
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
Assistant Building Manager - 5 Churchill Place employer: BNP Paribas Real Estate
Contact Detail:
BNP Paribas Real Estate Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Assistant Building Manager - 5 Churchill Place
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at BNP Paribas Real Estate. You never know who might give you the inside scoop on job openings or even refer you directly.
β¨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to facilities management and be ready to discuss how your experience aligns with their needs. We want to see that youβre genuinely interested in being part of the team!
β¨Tip Number 3
Showcase your skills during the interview! Bring examples of how you've managed budgets, supervised staff, or improved customer service in previous roles. We love seeing candidates who can demonstrate their impact through real-life scenarios.
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can set you apart from other candidates. Plus, it shows us that youβre proactive and keen on the opportunity.
We think you need these skills to ace Assistant Building Manager - 5 Churchill Place
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Assistant Building Manager role. Highlight relevant experience, especially in facilities management and customer service, so we can see how you fit into our team.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about this role and how your skills align with our needs. Be genuine and let your personality shine through!
Showcase Your Skills: Donβt forget to mention your IT skills and any relevant qualifications like IWFM membership. We want to know youβre up to speed with the tools and knowledge needed for the job.
Apply Through Our Website: For the best chance of success, apply directly through our website. Itβs the easiest way for us to receive your application and keep track of it during the hiring process.
How to prepare for a job interview at BNP Paribas Real Estate
β¨Know Your Stuff
Make sure you brush up on your knowledge of facilities management, especially in relation to hard and soft services. Familiarise yourself with service charge budgets and accounting principles, as well as health and safety regulations. This will show that you're not just interested in the role but also understand the key responsibilities.
β¨Showcase Your Communication Skills
Since the role involves maintaining effective communication with clients, tenants, and internal colleagues, be prepared to demonstrate your communication skills during the interview. Share examples of how you've successfully managed relationships in previous roles, and highlight your ability to convey information clearly and effectively.
β¨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as managing supplier performance or dealing with emergencies. Think of relevant examples from your past experience where youβve successfully navigated similar challenges. This will help you illustrate your problem-solving skills and ability to think on your feet.
β¨Understand the Company Culture
Research BNP Paribas Real Estate and their commitment to diversity and inclusion. Be ready to discuss how your values align with theirs and how you can contribute to a positive work environment. Showing that youβre a good cultural fit can set you apart from other candidates.