User Experience Designer

User Experience Designer

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead UX design and prototype development for consumer finance products.
  • Company: Join BNP Paribas Personal Finance, a Top Employer UK focused on customer impact.
  • Benefits: Enjoy flexible working, competitive salary, health cash plan, and tailored benefits.
  • Why this job: Make a meaningful contribution in a dynamic team with a positive culture.
  • Qualifications: Strong UX skills, experience in Agile teams, and a customer-centric mindset required.
  • Other info: We welcome applicants with transferable skills; confidence is key!

The predicted salary is between 36000 - 60000 £ per year.

Direct message the job poster from BNP Paribas Personal Finance

Recruitment Consultant (RPO) on behalf of BNP Paribas Personal Finance at The Curve Group

Job Title: UX Design Owner

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues

Hours: Full time, Permanent

______________________________________________

The Role:

The UX Design Owner is responsible for driving the business forward by designing, prototyping, researching and owning the development of significantly improved UX / customer journey designs for consumer finance products.

Key Responsibilities:

  • Led UX design and prototype development to enhance digital self-service, application journeys, loyalty programs, and new product offerings.
  • Created and tested working prototypes through customer research to bring digital requirements to life and improve user experience.
  • Collaborated with Product Owners and business teams on customer experience design, research, backlog prioritisation, and user acceptance testing.
  • Acted as a UX centre of excellence, ensuring consistency across key initiatives and aligning with brand, external agencies, and internal stakeholders.
  • Ensured all digital changes met Legal, Regulatory, and Conduct standards, supporting compliance and customer trust.

Skills & Attributes:

  • Strong UX and prototyping skills using mainstream tools, with a focus on digital self-service and customer journey mapping.
  • Experience working in Agile teams, supporting or acting as a Product Owner, including writing user stories, acceptance criteria, and conducting user acceptance testing.
  • Customer-centric mindset combined with commercial awareness and use of best practice digital development techniques (e.g. benchmarking, customer research, prototyping).
  • Effective stakeholder management and governance, with a strong focus on detail, UX quality, and functionality testing to meet customer and business needs.

What’s in it for you?

Joining BNP Paribas Personal Finance means becoming part of a Top Employer UK dedicated to making a difference to the lives of our customers. Along with a fulfilling career, you\’ll be able to enjoy a benefits package which you can tailor to your lifestyle and needs, with key highlights including;

  • Competitive salary and a contributory pension scheme
  • Access to our Health Cash Plan Scheme
  • A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out
  • The opportunity to buy and sell holidays, giving you even more control over your work-life balance

Could this be you?

Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you\’re considering a career change or exploring a sector jump, we welcome applicants with transferable skills.

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers.

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Seniority level

  • Seniority level

    Associate

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Finance and Marketing

  • Industries

    Banking, Financial Services, and Marketing Services

Referrals increase your chances of interviewing at BNP Paribas Personal Finance by 2x

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User Experience Designer employer: BNP Paribas Personal Finance

At BNP Paribas Personal Finance, we pride ourselves on being a Top Employer in the UK, offering a dynamic work environment in Solihull that fosters collaboration and innovation. Our flexible hybrid working model supports your lifestyle while providing tailored benefits, including a competitive salary, health cash plan, and opportunities for personal growth, ensuring you can make a meaningful impact in your role as a User Experience Designer.
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Contact Detail:

BNP Paribas Personal Finance Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land User Experience Designer

✨Tip Number 1

Familiarise yourself with the latest UX design tools and methodologies. Being well-versed in mainstream prototyping tools will not only boost your confidence but also demonstrate your commitment to staying current in the field.

✨Tip Number 2

Showcase your experience in Agile environments. Highlight any past roles where you acted as a Product Owner or collaborated closely with product teams, as this aligns perfectly with the responsibilities of the UX Design Owner position.

✨Tip Number 3

Prepare to discuss your approach to user research and testing. Be ready to share specific examples of how you've used customer feedback to enhance user experiences, as this is a key aspect of the role.

✨Tip Number 4

Network with professionals in the finance and UX sectors. Engaging with industry peers can provide valuable insights and potentially lead to referrals, increasing your chances of landing an interview.

We think you need these skills to ace User Experience Designer

UX Design
Prototyping Skills
Customer Journey Mapping
Agile Methodologies
User Acceptance Testing
Stakeholder Management
Digital Self-Service Design
Customer Research
Attention to Detail
Commercial Awareness
Best Practice Digital Development Techniques
Collaboration with Product Owners
Backlog Prioritisation
Legal and Regulatory Compliance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your UX design and prototyping skills. Focus on relevant experiences that demonstrate your ability to enhance digital self-service and customer journey mapping.

Craft a Compelling Cover Letter: In your cover letter, express your passion for user experience design and how your background aligns with the responsibilities of the UX Design Owner role. Mention specific projects where you've successfully collaborated with product teams.

Showcase Your Portfolio: Include a link to your portfolio that showcases your best UX design work. Highlight projects that involved customer research, prototyping, and collaboration with stakeholders, as these are key aspects of the role.

Prepare for User-Centric Questions: Anticipate questions related to your customer-centric mindset and how you approach user acceptance testing. Be ready to discuss your methods for gathering user feedback and implementing changes based on that feedback.

How to prepare for a job interview at BNP Paribas Personal Finance

✨Showcase Your UX Portfolio

Make sure to bring a well-organised portfolio that highlights your best UX design projects. Be prepared to discuss your design process, the challenges you faced, and how you solved them. This will demonstrate your practical experience and thought process.

✨Understand the Company’s Products

Research BNP Paribas Personal Finance and their consumer finance products before the interview. Understanding their offerings will allow you to tailor your responses and show how your skills can directly benefit their user experience.

✨Prepare for Scenario-Based Questions

Expect questions that ask how you would handle specific UX challenges or scenarios. Practise articulating your thought process and decision-making in these situations, as it reflects your problem-solving skills and customer-centric mindset.

✨Demonstrate Collaboration Skills

Since the role involves working with Product Owners and business teams, be ready to discuss your experience in collaborative environments. Share examples of how you’ve successfully worked with stakeholders to enhance user experiences and meet business needs.

User Experience Designer
BNP Paribas Personal Finance
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