Facilities Manager in Solihull

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues

Hours: Full time, Permanent

A bit about us: At BNP Paribas Personal Finance, we are proud to be part of a global banking group. Our mission is simple: to provide straightforward consumer finance solutions that empower customers to make responsible financial decisions. We partner with some of the UK’s most well-known retailers and brands to help their customers finance purchases in a responsible way.

The Role: The Real Estate Manager oversees all aspects of real estate and facilities management across PFUK, ensuring efficient day-to-day operations, cost savings, and best practices. The role includes managing suppliers, stakeholders, and budgets, while maintaining strong governance and compliance in areas such as health and safety (including COSHH and DSE), fire safety, environmental reporting, and property security.

Key Responsibilities:

• Oversee the efficient day-to-day operation, maintenance, and services across both PFUK sites, including line management of facilities staff and out-of-hours response.
• Ensure compliance with H&S legislation, conduct risk assessments, manage fire safety, and maintain necessary certifications such as ISO 14001.
• Manage property and people security, including access control, CCTV, incident response, and maintaining trained Fire Wardens and First Aiders.
• Support compliance with environmental regulations (e.g. ESOS, SECR), contribute to sustainability initiatives, and coordinate environmental reporting and audits.
• Manage external supplier relationships, oversee procurement processes, and provide accurate budget forecasting, reporting, and cost control.
• Maintain and update Real Estate policies, procedures, and documentation, ensuring alignment with legal and regulatory changes and market trends.

Skills & Attributes:

• Proven leadership across teams, matrix structures, and executive-level stakeholder management.
• Strong in risk analysis, compliance, data reporting, audits, and environmental reporting (SECR, ESOS).
• Experienced in project and change management across multi-site, fast-paced office environments.
• Skilled in procurement, budget management, supplier relationships, and ESG/CSR awareness.
• Excellent communicator with strong organisation, time management, and cross-level collaboration skills.
• NEBOSH qualification.

What’s in it for you? Joining BNP Paribas Personal Finance means becoming part of a Top Employer UK dedicated to making a difference to the lives of our customers. Along with a fulfilling career, you'll be able to enjoy a benefits package which you can tailor to your lifestyle and needs, with key highlights including:

• Competitive salary and a contributory pension scheme
• Access to our Health Cash Plan Scheme
• A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out
• The opportunity to buy and sell holidays, giving you even more control over your work-life balance

Could this be you? Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you're considering a career change or exploring a sector jump, we welcome applicants with transferable skills. Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

To learn more about careers at BNP Paribas Personal Finance UK, visit our website.

Equal Opportunities Disclaimer: BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.